of TripAdvisor Travelers recommend this hotel
This hotel has a great staff. Room was very nice. Only have one minor set back with office/computer area. Needs a printer with scanning option. Cafe 24 Hundred has excellent menu. Was very happy with all my meals.
"Trash left in hallways. Unfriendly staff."
We were going away for a mini vacation to celebrate my husband's birthday. Check in went smooth and the lady was friendly. But when we went to our room there was trash left in the hallway and numerous food trays. Later that evening my husband's vape misfires and set off the fire alarm. It took over an hour to get it turned off. We were treated rude by staff and then charged $250 fee. We ended up leaving that evening. Very shocked that the staff was so rude. We will go to eden resort next time. They know how to treat their customers.
"Double Tree Resort by Hilton, Lancaster, PA"
Staff extremely friendly and anxious to be of assistance. Meals were very good with good variety. Ease in getting to our meeting room. Convenient parking. A pleasant experience. Please do not sell my email address!
Visited with my wife and kids for the weekend. Stayed here because I'm a Hilton Honors members and loyal Hilton customer. The staff was very pleasant and the indoor pool and water playground were enjoyed by my kids. Unfortunately, I was very disappointed in the quality of the room - beaten and well worn furniture and a dirty floor. It looked like there was old gum ground into the rug in between the beds. Quite frankly, I expect more from the Hilton property where quality and value is so important. The furniture - tv stand/dresser drawers were beat up and the desk chair was beaten up and torn. Room needed a serious renovation, will not be returning.
"Be day business training"
This hotel is a very nice place to hold a business seminar. The staff at the front desk was very pleasant, personable and helpful! Don’t forget to ask for one of their delicious hot chocolate chip cookies at the front desk! The meeting room was very nice. The meal was delicious in the restaurant at lunch time. To me, the attitude of the staff ir attentiveness to detail made the day very pleasant.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM