We were with our Child of 3 and it was perfect.Comment of V. Frank , Netherlands the 2016-09-06
Me my wife and aur 3 kids stayed here and it was amazing. Loved every minute . swimming pool was great, rooms were amazing, free bus to the parks plus we arranged a birthday party through the hotel which all went to plan. Perfect hotel 5 starsComment of M. James , United Kingdom the 2016-07-10
Très bon hôtel pour profiter du parc Disney. Personnel de salle agréable mais peu ou pas qualifié pour un établissement de ce standing (service à table long et pas organise).Comment of R. Thomas , France the 2015-11-10
Lovely 1st impression, lovely lobby. Nice room, lovely large bed, food just ok.Comment of M. Lisa , United Kingdom the 2014-02-06
Sublime chambre etions en standard et surclassé en suite raiponce juste royale magique a recommanderComment of V. Elodie , France the 2013-08-15
"Very Good Hotel"
I stayed here with my partner as part of my 30th Birthday Surprise, I was pleasantly surprised with the hotel, it is themed in a Sleeping Beauty style which is quite nice. I found the check in a little rude, well maybe just inattentive, the lady spent more time on the phone or talking to colleges than engaging us during our checkin. That was a little disappointing. The rooms are large, a little dated, but clean, large beds with a fridge and a safe. The bathroom was bright again a little dated, but plenty of toiletries and towels. There is also a pull out clothes line which is really useful. Breakfast has a range of hot and cold foods and drink, there'll be something for everyone. I also recommend a trip to the local outlet village that has a MASSIVE supermarket (for snaky bits for the room and tin foil for anything you may want to wrap to take this the park) Take a bottle of water with you to the parks too!!! Shuttle bus is very quick 5-10 mins and comes every 20 minutes
We booked to stay in the MAGIC CIRCUS where we have stayed before as it is a wonderful hotel. We arrived late at night and were told they were fully booked and we had been out booked to the Dream Castle as it is owned by the same company. It was a nightmare stay from start to finish the worst issue being given children's bunk beds to sleep in that were only 5 feet long and we were a party of 6 adults 2 of which are over 6 feet tall. Also 1 set of bunk beds were broken and never repaired during our stay and larger beds were fully booked so we were asked to all just swap around until we found a bed that fit!!!!!!!!!!! No bread delivery for 2 days for breakfast. I could go on and on but TERRIBLE SERVICE sums it all up.
"Trip to Disneyland"
This hotel was perfect except for the lack of air con, we went at end of Oct but it was very mild and boiling in the rooms. Other than that I would highly recommend staying here. The buffet breakfast was very good. Clean, big rooms and lovely bathroom.
We thought it was a good price when we booked. They would t allow us to wear our own swimming shorts claiming they are beach shorts and not to be used in their pool. We had to purchase from their vending machine at 13 Euros each. Rip off! Some of the staff were very lovely and some had a bad tone of voice making you feel very un happy. This is the pool staff for making us buy swimming bathers each if we were to use the pool area.
Arrived to be told that there was a ‘problem’ with our booking, in other words they’d overbooked and we were moved to their sister hotel ‘The Magic Circus’ just ok but wasn’t happy as it was my daughters birthday and we were only there 1 night still waiting for my partial refund emailed the hotel about 10 times and NO response will not be returning here!!!!!!!!!!!!!!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club
Check-in: 3:00 PM , Check-out: 12:00 PM