of TripAdvisor Travelers recommend this hotel
"Didn’t come for the Karaoke. Is it extra'"
I’m reviewing while lying awake in The Dylan. I’m lying awake because sleep is impossible. I can literally hear every word of every song being sung by a crowd of incredibly drunk people in the neighbouring establishment. This establishment seems to promote a sing-along culture to its clientele and while The Dylan, in developing it’s site have incorporated expensive triple glazed windows, they may as well have used Kleenex; such is the intrusion of noise. It’s now 1.08 am and it shows no sign of letting up. Strangely the website for The Dylan does not mention this addition to it’s guest facilities. I have no idea why. I’m sure people from around the globe would be flocking to pay €300 plus for a room if they but knew that they could feel the vibration of “Sweet Caroline” in the wee small hours instead of the restful sleep they anticipated after a busy day in the Irish capital. 1.13 now and I’m loving the strains of “ride on time”. I’m here to celebrate my birthday. It’s a treat from my wife. We were hear 10 years ago and loved it. It’s not cheap but it’s “cool”. At 1.17 it’s not “cool”- it’s far from cool. It sounds like what I imagaine Benidorm sounds like (on a bad day). What a terrible shame. Oh yeah the Management were fantastic about it. Except they weren’t, because “it was out of their control” apparently. Or at least it was when I raised it with them at 1.00, 24 minutes ago. I am not a complainer by nature. I normally just bite my tongue and pay the bill but given the 5 star status and 5 star prices the least I would expect would be a decent nights sleep. Not really a lot to ask for considering it’s a... hotel.
"Shockingly Poor Service"
I have been here about 4 times in the past few months and each time my experience was the same-awful! I had breakfast there with a guest-the full Irish was missing a few items so I had to ask for them. That should never have happened. On another occasion I was there for a business meeting. A server tried to refuse to let us sit in the restaurant even though it was open and the only place that didn't have music. Once we were seated and had got our drinks we were interrupted a number of times, even though it was obvious that we were engrossed in conversation and didn't need anything. On another occasion we ordered coffees to go and sat outside. That order was wrong and needed to be re done. I can't believe here is a 5 star place! I only go back if I absolutely have to and it is never my choice.
The Dylan hotel is in a lovely area of Dublin. WIthin walking distance to the Aviva Stadium, several restaurants, and the relaxing canal. The wonderful rooms are bright and spacious. The hotel restaurant and lounge offers excellent meals with a large outdoor space in both the front of the building and in the back. The staff at the hotel are very professional and helpful.
"Stayed 4 nights on vacation"
The Dylan hotel is a hidden gem. A beautiful boutique hotel 1 mile to city center. Sexy and sleek decor and furnishings, stylishly decorated with a contemporary vibe. Our suite was luxurious and large with down pillows and comforters. The food delicious service excellent and Felipe Laier very accommodating.
A nice boutique style hotel in Dublin close to Waterloo Road, so an excellent location if working close by. The bar, restaurant and lobby are stylishly decorated. Room was kindly upgraded to a balcony room, although too cold to open the doors. Reasonably priced for bed and an excellent breakfast.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM