of TripAdvisor Travelers recommend this hotel
Our room was muggy, semi clean, with a slight odor. Nats around our food while having evening reception. Our stay could have been better and it was only the beginning of the summer crowd. This was our second stay there. Will probably be our last.
Great place to stay if going to Disneyland and catching an Angels game. Hotel is a few miles away from Disneyland but if driving just 2 exits off freeway and little to no traffic while accessing the parking garage. Hotel staff very friendly and excel in Customer Service. Breakfast and managers reception were a nice bonus. We will be back.
"Stay anywhere else"
Dirty sheets, Dirty bathroom. Broken TV, funky smells, broke elevator with 10 floors of people sharing 1 working elevator. Breakfast was poor the short order cooks barely spoke English and the special was a Denver omelet posted and he had to ask what was in it.... it's your only listed item! Over charged ($18 a night for self parking and we didn't have a car) had to argue to get it removed. The lobby is beautiful but it stops there the rooms are out dated and the bathroom is gross.
"Nice stay, great location"
This place is well located for business next door (JAMS), and also is close to Disneyland. It's a fairly typical Embassy experience. Reliable, generally clean, not needlessly upscale, but doesn't feel cheap either. Good "free" upgrades like the reception and breakfast.
"Would pick a different embassy suites next time"
Extremely loud traffic noise on the highway side. Windows definitely need replacing. Breakfast buffet was noticeably worse than the usual quality you get at embassy suites. Bar staff was very friendly, and the bed was comfortable. Front desk was confused when I asked about purchasing Disney tickets there (even though they had a giant sign to purchase them there). This embassy is just not as good as others in the chain.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 11:00 AM