of TripAdvisor Travelers recommend this hotel
The hotel services are great. Rooms are comfortable as the shower is separated from the bath, the beds and pillows are comfy and the room itself is big. The only thing that was quite unpleasant was the amount of times I heard staff with a walkie talkie/radio on the hallway whilst trying to sleep. It happened a couple of times and I think it's not appropriate. Anyhow we've enjoyed our stay.
"5 star property Good location"
The thing I noticed straight away was the number of staff and the security. This is a 5 star property. Elegant and has an ambience that takes you back to another time. The foyer is large and welcoming with lots of chairs to sit and watch the passing parade. The rooms are large with a separate shower. Shower is great with good pressure. Beds are comfortable and pillows great. The only hitch is the cost of bottled water in the room. A one litre bottle of water wwas A$13 and down the street I bought a 2 litre bottle for A$ 3 Breakfast was good. Good choice of food. If you ask for a cappucino it is a additional A$8 ..not included in your breakfast package..I suggest drinking tea the service in the restaurant was aloof and stuffy.
"Overpriced, mistake in billing and inability to fix it without burocracy"
Had an issue with the rate. It was US$120 more expensive than my company agreement. I spoke with several people and none was able to solve the problem. Too bureaucratic and over-priced. I was told that I had to contact the person that booked my room from my own company - which made no sense since I had the authority to solve the issue (pure excuses). This place is not customer focus!!!
"Good hotel, bad internet, great rooms, bad service in restaurant"
The rooms are big and clean. The internet is one off the worst i have seen in a while. The speed is not good and availability (none - average) differs on your location. The staff in restaurant in the lobby is unfriendly but in the bar next to it they are very friendly. The serve a good Malbec by the way. Location of the hotel is perfect, the whole city in walking distance.
This is a great hotel, good location, spacious rooms, the breakfast buffer i very complete. The service is also very good. We were there for as short business visit, but we will certainly come back with the rest of the family.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM