of TripAdvisor Travelers recommend this hotel
"ADEQUATE FOR OUR 1 NIGHT PRE - CRUISE STAY"
Room was comfortable, clean and a good size. The Bathroom was clean and well appointed with a separate corner shower. We ordered club sandwiches from Room service which arrived promptly, were plentiful and quite tasty. The complimentary tea & coffee in the lobby also a nice touch. I guess the only thing that bought our rating down was the checkout experience which took forever and there is a lot of work going on around the hotel which leads to slow entry (but of course this is not the hotels fault) We have stayed in better hotels in Miami and also worse, hence the average rating. However, would i choose to stay here again - Probably not!
"Worset service ever"
I have been deceived with the good price and the picture of this hotel which is rated 5 stars!!! The only good thing is that room is above average in size otherwise service is one of the worst i have ever witnessed in my life. I couldn’t believe that you call service desk and nobody is answering for many many times and when they answer they said we are very busy. All other extensions all held on busy tone so you wont reach them including house keeping, maintenance .. etc. They have 4 elevators which is very busy always and the hotel is 30 floors. We waited more than 30 minutes to get the elevator and go down. Me and my family were emotionally hurt in this stay and i wont recommend it at all.
"Fun in Magic City"
The Kimpton EPIC Hotel is what you have heard about Miami, an International City where the temperature and vibe is turned up. Very modern and well appointed lobby, restaurant, and bar. The rooms have balconies which overlook the beautiful city. It is especially magical at night. Service is prompt when called. Room Service is very good with food that arrives hot.
"Amazing views and services"
The locations is wonderful. The services is exceptional and for sure you will enjoy as if was your home. The nights are endless, the clubs, restaurants, bars, and many attractions make your visit a magnificent experience. I recommended this Hotel for business and vacation. Whatever you come with family or with friends.
We were staying at the Epic for the Miami Ironman, needless to say checkin was a bit Hectic, however after the long line waiting, The rest was easy and the service friendly. The rooms and bathrooms are fairly generic, beds were very comfortable. Great balcony and we were fortunate to have great views of the Mia skyline. The Pool and Spa area are Devine and The views from there are memorable, Best area for your pics. Area 31 restaurant.. My advise skip it. There are many great Restaurant’s in the area, with much better Service, options and prices. It was a total disappointment for both Breakfast and dinner. Unfortunately due to race schedule our Time was the primary concern. The hotel’s location is fantastic for both Access to the trendy Mia downtown area And only 15 minutes away from South Beach. Parking lines a true nightmare. The hotel is great for location, price and Views. I can honestly give it four stars for that.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM