Should you need to cancel your booking, please access your customer account by following this link: https://www.prestigia.com/en/member.php
Prestigia's customer service stays at your service 7d/7 to answer to all your requests by phone or mail.
You can email us at : firstname.lastname@example.org or call us at the following numbers:
Monday to Friday from 8 a.m. to 8 p.m. (UTC+1)
Weekends from 9 a.m. to 5 p.m. (UTC+1)
Credit cards accepted by the hotel: American Express - Visa - Japan Credit Bureau (JCB)
Check-in: 2:00 PM , Check-out: 12:00 PM