The Eurostars Gran Madrid is the perfect destination both for business travellers and leisure guests. The hotel is situated next to the IFEMA and Adolfo Suárez Madrid-Barajas Airport.
The Jardin de la Vega, a 18 hectare public park ideal for walking or jogging may be found next to the hotel. The La Vega shopping mall, the Centro de Ocio Herón Diversia, the Centro CosmoCaixa, the Espacio 2014 and La Moraleja golf courses are also very close to the Eurostars Gran Madrid.
"Not a 4 Stars Hotel for sure"
After check in, when I've entered my room there was already someone there and the concierge reaction was like it happens all the time so it is very concerning that a 4 Star hotel doesn't know which rooms are already taken. This is a major privacy and security breach. No hot water in the first morning and TV didn't work. Breakfast was simple but lack of people cleaning the tables was something that could be improved.
A small but very clean and tidy hotel. I was attending a work seminar and ideal as there appeared to be sufficient parking, the facilities were good but not modern ie Apple TV. The rooms were a decent size and clean - my room safe wasn't working on arrival but staff remedied that very quickly. Old part of Madrid is about 30-45 minutes away but there was a couple of nice restaurants within walking distance of the hotel. Breakfast was typical continental fruit, cereals, croissants, cold meats and cheeses - hot food was available but I didn't try it. Overall a very pleasant hotel and ideal for business seminar.
Business trips can be a necessary evil...so be it... Here was I, someway short of the main city for an overnight stay. The staff are efficient, the place is very clean. I was promptly delivered an iron when asked...the mini ironing board would take an Enigma Code specialist to crack and looked like it had been used as a sacrificial altar or to do an oil change...but it hardly ruined the trip. Also - put a few iPhone chargers in rooms of European business hotels for idiots like me who have forgotten an adaptor! Ok overall...but the place seriously lacks atmosphere and the bar is shoved in the corner like Jack and Vera did on Coronation Street. Give the place some life eh'''
"Comfortable business hotel at very good price"
Nothing exceptional about this hotel - rooms slightly better than normal mid range business hotel, service and breakfast ok, location good if you want to be in Alcobendas area - out of downtown but many corporates here and not too far from airport. Quiet neighbourhood but close to main roads. Price however very good which justifies a 5 out of 5 rating.
Hotel feels a bit dated. Not like it's falling apart, but just the general vibe that it needs some updating. Rooms are decent, bed's are decent and the breakfast ok. Don't expect anything fancy, but it's ok for a sleepover, business trip. Hotel is ideally situated for traveling from and to Madrid Barajas airport (10/15mins). Staff is very friendly and willing to help you.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club
Check-in: 2:00 PM , Check-out: 12:00 PM
The hotel reserves the right to pre-authorise your credit card prior to arrival.
Please note that when booking more than 5 rooms, different policies and additional supplements may apply.