EXE MONCLOA

I stayed in this hotel for the second time The rooms are large and clean. We had a room on the backside, I think this is better for the noise in the nighttime. Breakfast offers a wide selection of food. We also used the bar on the top floor which was very nice and the swimmingpool /which was way to cold (even at 37 degrees outside) You can reach the city by metro, entrance in front of the hotel Overall we had a good stay in this place

Will not be staying back at the exe hotel. On the first day, the staff took my credit card (which is normal) but not out of site for the period they did without telling me they were going to. They got our reservation wrong and told us if you wanted to buy breakfast we could (We already paid for this!), we also put a city tour on our reservation which they never even asked us about and we never got. I was then using the hair drying when a load bang went off and all the electric cut out, I called he reception to be told it's probably an old hairdryer and nothing to worry about...You are admitting to putting faulty or old equipment in a 4 star hotel with no sorry at all Or anything to say sorry as I could have been electrocuted!!!! The breakfast was a massive disappointment and even had our of date yogurts on the stand. I then went to check out and they were trying to charge me twice for the breakfast as they were telling us we didn't pay for them. Luckily I had confirmation on my phone that said bed and buffet breakfast. All this and I only stayed 3 nights! Out of all the hotels Ive ever stayed in, Ive been lucky but this is one I will never go back too. Very disappointed!!!

Mediocre hotel. Claims 8.5 on Booking.com but in 2017 is it really a lot to ask to have proper Wi-fi and Cable TV' There are no English language TV channels - not even CNN!! So next step is internet TV but as Wi-fi is so terrible you can forget about that too. Hotel is clean and staff are friendly but that is the least that should be expected in every hotel but worth a mention nonetheless. I wouldn't rebook here as Madrid has a lot more value hotels on offer.

Excellent hotel, excellent service, excellent staff. We were a little dubious when booking this hotel as we really thought it was way out of Madrid when viewing on google map. How wrong could we have been. Hotel Exe Moncloa is in a lovely area. The metro is literally across the road and if 2 seniors can work the unmanned machines then anyone can. It was so simple. The hotel did exactly what it said on their website, couldn't have been more accommodating and helpful. Lovely room with brilliant aircon (the outside temperature was 36 deg). Breakfast was very good too, plenty of choice to suit everyone. We will definately return to Madrid (when it is a little cooler) and we will definately return to Hotel Exe Moncloa. There is a safe in the room which is free and free wifi which is very quick. Thank you for a wonderful stay.

Me and my family stayed at exe moncloa for a week, we had a very good stay. The hotel looks good and new, the breakfest also very good, the staff was kind. The hotel and the rooms was very clean. i ranked it very good instead of excellent because it's not that close to the center, But it has a metro station 2 minutes walking so it's fine.