of TripAdvisor Travelers recommend this hotel
"Stunning hotel, perfect location..."
We arrived at our Hotel, The Fairmont Peace (4 night stay), and were immediately blown away by the opulence! Truly stunning in an Art Deco style with corridors sweetly smelling like freshly laundered towels, we were immediately wrapped up in its splendour. Breakfast selection was plentiful and covered most continents, staff courteous and helpful, rooms large and very comfortable - only negative is that you have to pay for Wi fi - in a five star hotel, this is very disappointing and should be provided free of charge...
I can't say this strongly enough: avoid this hotel. I was booked to stay with them tonight but due to a typhoon my flight was canceled. I asked them if they could move the reservation to the next night. They told me because I went through Hotels.com I need to talk to them. I did say that it's in their power to simply move the reservation but they insisted I contact hotels.com. Due to communication issues that conversation with Peacetook me about a half hour to have. Finally I was able to do as requested and contact hotels.com Hotels.com contacted the peace Hotel who told them that they refused to move the reservation due to their rules. What is wrong with this picture' -unable to extend flexibility due to extreme extenuating circumstance is that are easily provable -lied to me on the phone. Told me that I could contact my broker causing me to waste at least one more half hour when they already knew they would refuse to move the dates. What are the chances you will run into a situation that will require them to make adjustments' It doesn't have to be a typhoon. It could be the faucet in the room, it could be the air conditioning, who knows. If you want to risk their awesome customer service. go ahead.
"Fairmont never disappoint me"
This is the only hotel that I will stay in shanghai. I feel like home. the room is big, clean and neat. I can find everything I need in the room. THe location is just in the city center with perfect views from my room. the front desk is very polite and helpful and efficient
The Bund is step away just across the street. Room was spacious with double sink. Very beautifully preserved heritage property. However, for those who seek for night life may have to go a bit further as hotel is located on a shopping street and is very quiet at night.
Having lived in Shanghai for several years and having stayed at the Peace Hotel in 1990 as a lad, my wife and I decided it would be nice to have a "staycation" and spend a romantic evening downtown along the Bund, staying 1 night at the Peace Hotel. From the Hotel Museum, the old Jazz band, the swanky decor and open lobby, and the original exterior and green roof, the hotel reaches back to its roots...but now offers the modern luxuries that one expects at a high-class, five-star restaurant. The staff is great and all speak great English. We were helped by Tim at check-out, Calara and Justin at the concierge, and the lovely ladies (forgot their names) at the Gold Club check-in and lounge. We stayed Sept 8-9, checked in around 2 PM, walked along the Bund and crossed on the ferry to Pudong where we went up to the 118th floor of Shanghai Tower. We cruised East Nanjing Road after a great dinner at the club lounge and slept peacefully in our comfortable beds. Breakfast was wonderful. The wifi was a bit poor and it would be nice to have some top sheets in addition to the comforter. Otherwise the rooms were very nice! Overall great stay! Highly recommend it if you want a sense of Shanghai's old-school charm and high society at a perfect location along the Bund.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:30 AM
According to the latest related regulations of Shanghai Government, please be advised that all smoking-room type will no longer exist from 1 March 2017.