of TripAdvisor Travelers recommend this hotel
You don’t just enjoy this hotel, you fall in love with it. We stayed for four nights and found it wonderful. This is the hotel in which Noel Coward wrote Private Lives on the third floor where we had a fabulous room with a giant bathroom equipped with stand alone bath, shower room, two basins etc. The swimming pool and sauna were delightful as was the jazz bar and the restaurants. The hotel is immaculate and the staff could not be more helpful. The location is perfect for exploring the waterfront and the views at night from the top floor terrace are astonishing. A first class hotel with real character, probably the best we have ever stayed in.
"excellent staff service in a beautiful property"
I booked a room for my mom to stay in this hotel for a special occasion. Upon arrival, the reception staff names Cherry graciously accommodated her in an upgraded room, which mom loved with an outstanding Bund view! Her and another staff (Elle I believe) treated her like a queen. They sent cakes to the room and gave her a complimentary breakfast. I couldn't be more grateful for this amazing staff. It's all about the quality of the people working in a superb hotel that makes a difference. Thank you!
"Phenomenal 30th birthday at Fairmont Peace Hotel"
We celebrated my 30th birthday at the historical Fairmont Peace Hotel with my fiancé and parents. It was our maiden visit to Shanghai, and we our big fans of the Fairmont chain, and also, this hotel is perfectly situated at the center of The Bund. My fiancé had requested four week prior to our trip if we could check-in early upon arrival from the U.S.. When we arrived, we were pleasantly surprised that the hotel honored our request placed so long ago. In addition, my parents were flying in on a later flight, and we asked for a joining room, and the hotel staff, Eileen, made every effort to ensure that would happen. One of the reasons we picked the Peace Hotel is for her historical value. From the art deco atrium to the wall relief scenes of Shanghai, all is breathtaking when you step into the hotel lobby. Like newbie tourists, we strolled down the hallway looking at famous photographs of past and present dignitaries and celebrities that have resided within this magnificent edifice. It was....WOW! From the moment we step foot on the sidewalk, the staff of the Peace Hotel were nothing but 5-stars across the board. I felt very comforted and safe. The bellman were very welcoming and polite. Especially Alexander, we saw him every single time we stepped out of the elevator. Does he ever not work' haha! In addition, the hotel constantly replenished bottled water in our room every day. We were like thirsty camels, and they kept giving us complimentary water. We also partook in the breakfast buffet. It was excellent blend of Eastern and Western breakfast. Definitely unique in the sense that we never had this type of arrangements with freshly made wontons to porridge and omelets, fresh fruits and iPad-ordered coffee. It was a little piece of home with a blend of new Shanghai. The staff during breakfast were extremely pleasant, and we felt very pampered. Our room was the perfect size on the sixth floor. The renovation definitely eliminates the street noise. When you open the window you can hear the business of the city, but once the windows are closed, all of us had a good night sleep with zero disturbance. Once of the biggest complaints about hotels in China is the air-conditioning unit. I just wanted to say the Peace Hotel had super nice air-conditioning that was not noisy at all. We stayed for a total of 3 nights, and on our departure day, it turned out to be China's National Holiday. To our surprise, they closed off the roads, which meant no drivers could come into The Bund to pick us up. For the first time, in my entire life, I cannot believe a hotel does this, but they pushed our luggage on a roller A MILE AWAY to a point where we could get picked up. HOLY COW! In summary, words cannot express the service that we received at the Peace Hotel. We want to thank Eileen, Kitty, the manager Roy, the staff and especially the two young gentlemen who pushed our luggage in the humid heat. Five star hotel, five star staff, five star stay. From A-Z, never experienced so much pampering. Highly recommend. My family and I will definitely be back to stay at this magnificent hotel again. Thank you everyone for making my 30th birthday memorable.
"Truly the best!!"
This was our second stay at the Fairmont Peace Hotel. The service is impeccable! The food at breakfast is wonderful with many choices. The concierge desk is always very helpful and made us reservations at excellent restaurants. They helped me to find a wedding dress! Harrison Mott, the concierge manager made us feel so special as did Diane Chen , a concierge. , The location of the hotel is unsurpassed. It is so easy to get around from the Peace Hotel. My fiancée and I can't wait to return!!!!
We started our family holiday in Hong Kong, then Beijing and our last stop - SHANGHAI. Shanghai was our favourite city, and what made it the more amazing was the hotel, Fairmount Peace Hotel was so luxury, clean and had the best service ever. The Staff were so helpful and provided the best service throughout our whole trip. The Concierge Justin was the most helpful staff member, recommended restaurants upstairs the hotel which we tried both and it was just AMAZIN. Justin also organized our private tours and transfers; he also provided travel cards in Chinese so we could give to cab drivers to help get us around. The hotel's restaurants had first class service/ meals, and the best part was the view of the bund, this just made everything Perfect. The hotel rooms were so clean, spacious and luxury. Thank you Fairmount Peace, for the amazing stay, also thank you to Alfred and Lily who also provided amazing service on our last couple of days.Can't wait to return one day.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:30 AM
According to the latest related regulations of Shanghai Government, please be advised that all smoking-room type will no longer exist from 1 March 2017.