of TripAdvisor Travelers recommend this hotel
My husband and I recently stayed at the renovated Queen Elizabeth. We loved our corner room with a view of the basilica next door. The beds were so comfortable, a great night’s sleep. And every staff member we dealt with was very welcoming and helpful, they even sent up a special treat as we were celebrating our anniversary.
"Shower is awful"
Hi, The new decoration in the hotel is very nice, new restaurants as well, this is all good, the pool environment was renovated, it is nice. I stayed in a regular Fairmont room, with a King bed. It was nice, very functional, the light is perfect. The new kurtains are much better. 2 negative things: 1: It was way too hot in the room and I could not get it down, even by adjusting the air. It was on heat mode, I could not put air on. 2: The shower is very awful. Not user friendly at all. Water is coming outside it, so the bathroom is always wet. And you have to enter the shower completely to start it, so you take a cold shower! And nothing in the shower to put your legs, etc. But very, the worst is that water comes out from the bottom of the door and from the top as it is too low. I do not understand how they did not see that... And there is no hand shower, which is a must now... All hotel I went to have that
"Sub value for the money"
We spent 2 nights at this hotel and by far it was very subpar. Overall the hotel itself was nice, the big problem was with the room. The rooms have been redone and what looks nice on paper does not work, at least in our room it did not. The wooden bedframe has sharp corners that we had to cover with towels so at night we would not hit it. Could not figure how to cut on the desk light. Had to ask the front desk...even they had to ask. Towels not good quality. One would expect better quality for that hotel. When we came back after exploring the city at 4 pm...room had not been cleaned. Kept hitting head on nightstand lights. Had to figure how to cut those on too. Had a 2am wake up call, which I did not set. The instructions to operate the coffee machine were hard to understand. I am familiar with that type of machine...but when you have to fill up the water reservoir with a cup and one is afraid of it spilling all in the drawer...not good. then after all of that...all I got was hot water...not coffee. Lost 2 pods. I gave up. There is no good place to put clothes. the drawer under the place to put your suitcase...very low and not good room with the suitcase open. Closet had good light and some cubbies. Bathroom...not enough space to out things. Hotel room is good for 1 person, but 2...way to tight with space to put things. Night light in bathroom is good.
"Won't Book There Again!"
My wife booked this hotel (two rooms) for myself & four friends. When I finally arrived the front desk had only one room booked in my name. I showed the Front Desk a copy of the confirmation issued by the booking site. Their excuse was that they were unable to confirm the confirmation number as their computers don't talk to the booking site computers. Finally, after lots of screaming, the Front Desk amazingly located a second room. The hotel had 6 elevators but only two were operational. I saw a number of guests walking down the stairs, just tired of waiting for an available elevator. I thought Fairmont was an international hotel chain. A note of apology in my hotel room contained typos.
This large big box convention type hotel is centrally located in the downtown area. It is very close to the a nice shopping boulevard, the university, and within reasonable walking distance to old town. It is modern in style and a little sterile, however, the rooms are comfortable and well appointed. For such a large, busy hotel, the front desk staff, the bellmen and the concierges provided excellent service. Thank you to Stephanie for some wonderful restaurant recommendations and reservations! The breakfast room had a very nice French Canadian style buffet. Not to be missed is the Nacarat Bar where the true mixologists make wonderfully innovative craft cocktails—don’t be scared of the descriptions—they all are delicious. A very pleasant place to stay in Montreal.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 4:00 PM , Check-out: 12:00 PM