of TripAdvisor Travelers recommend this hotel
"Worst hotel experience ever!"
This august my husband and I travelled to China with two children and we stayed in fei tian hotel in Beijing. We stayed in one of their suits. Our little one once vomited in bed, the hotel charged us not only the cost of a set of new bed linen (550yuan) and also the cleaning fee for the dirty one. I was so exhausted already from the long journey and taking care of the kids so I didn't argue. Their customer service is the worst I have experienced in any hotels. Hotel room was with old carpet full of animal hair. Terrible restaurante, both food and service.
"A Nice place, Poorly Managed"
It's a moderate Hotel, nice suites, and everything. I arrived late and had a meeting next morning, though I left a wake-up call note, I was not called. They had a wedding that morning and it is amazing to arrive in a new country and the first morning you witness a wedding with all the traditions.
"Great breakfast and location. No air conditioning "
We stayed at this hotel for three nights on a family trip to Beijing. The hotel didn't have air conditioning and nobody at the reception desk could speak more than a very few English words but it had a wonderful breakfast and a great location. The hotel is well located close to the second ring and a few minutes with no traffic to the Forbidden City. Not to mention has a Starbucks, banks and convenience stores at walking distance. The lobby area and hall was beautiful with glass ceiling that made the space sunny and bright but the area didn't have air conditioning either. The bedrooms are very outdated. They are in need of a total overhaul. We were in the floor were smoking wasn't allowed but still one of the rooms we had had a smell like at some point someone was smoking there. The smell was bad only in one room but not in the other one. The carpet was very old with stains all over. Our room was changed to a different one but still was very outdated. When we got to the room the air conditioning was off. I called the reception desk to tell them the air conditioning wasn't working but the receptionist couldn't understand me. Then someone came to my room and with signs said I had to open the window. Opening the window wasn't also a good option because of the noise of cars on the second ring. Then we found out the central air was off and will be turned on by the beginning of May. We thought in changing our hotel but the breakfast, the good location and the drop of the temperature a few degrees made us stay there. Everyone at the hotel was very friendly and even though at the reception nobody spoke English they did their best to understand us using their cell phone for translation. We won't stay there again unless we know they remodel the rooms and have air conditioning but for sure we will remember some of the Chinese dishes in the breakfast as the bests ones we had in China.
"First Visit to Beijing"
Our first visit to Beijing was to see my brother who has resided there for 5 years so a hotel close to him was needed. We decided on the Feitian Hotel and were not disappointed in the price, cleanliness and helpful staff. I will be making regular trips back to Beijing and this hotel will suit me just fine. Location was good also and taxi's are cheap so to get to Silk Street or similar places to shop was an easy journey.
"lack convenience, but overall, pretty good for it's price"
every taxi driver knows this place, but not all knows how to get there in the shortest distance (it's kindly along the freeway, and some taxi driver thinks you can only get off from one ramp... there's actually a back door which is more accessible) subway is a good 10-15 minute walk, so taxi is the way to go if this is where you're staying (luckily, it's easy to get one just outside) rooms are good size w/ classic decor, shower and tub, isolated toilet area, carpet is a little bit stained (they've got disposable slippers). Had their buffet breakfast, lunch & dinner (was at a conference)... if you have zero expectation then you'll be fine... don't think there's a convenient store nearby, so better grab your daily items while you're out
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 1:00 AM , Check-out: 1:00 AM