of TripAdvisor Travelers recommend this hotel
"David Hunter SPG Platinum member"
I never write negative reviews but this hotel has pushed me to do so. Very simply a Terrible Hotel. Stayed here before and had the same issues. This morning at breakfast in a full restaurant 1 person working tables. Was here 30 minutes and never offered coffee or anything else. Called the front desk for help with my bags, no response. My room was 27C last night. Complained about the AC, no response. For the business man or frequent hotel guest, I would strongly suggest avoiding this hotel.
"part of China tour with Tripadeal"
This was a very showy hotel, but extremely poorly maintained. We were allocated room 518, and on arrival were nearly knocked out by the reek of cigarette smoke on entering. We rang reception and were promised a move to another room next morning. Hung up and looked around at the holes in the wall, loose electrical socket fittings, cigarette burns in the carpet and general unclean condition of the room. Next morning, our replacement room was much better except for the same loose electrical sockets and a shower head which needed repairing to secure it in place. On the positive side, the staff were very accommodating, and the breakfast buffet was marvellous, both in presentation and choice of foods.
The rooms are very spacious. The hotel is in a good location. You can walk to many shops and restaurants. The breakfast buffet was very good. Service was friendly. Staff were very accommodating. The hotel was very clean. Would definitely return.
Stayed here with a friend in a twin room. She got the queen bed and I had the huge double. Stayed in room 809 which was a corner room and had a great view of the street. Lovely clean sheets and comfortable mattress - as we were on a tour, these things were really important. Food of a really good quality and the hotel was in walking distance (2 blocks) to a large shopping center with a great food court on the 5th floor.
Big room and clean, has wifii, great sumptuous breakfast. Best of all is its location, it's just a street away to the mall where you can be satisfied in their food court. Our tour package does not include dinner so looking for food was not a problem.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM