of TripAdvisor Travelers recommend this hotel
"Safe but with poor services"
Stayed for 2 nights.Bad airport reception. On arrival at airport offered room upgrade which they said was at the same rate . Later discovered a much higher rate and didn't argue much as I had read previous reviews. My credit card was overcharged for no apparent reason. Definitely not a 5 star hotel.
"Best relaxing hotel in Cairo"
hotel rooms are spacious and balcony is quite large with a nice seating area. toilet and shower is huge in size and well designed. staff are friendly everywhere. Spa is the best i have seen internationally. very clean very luxurious and with an affordable cost!
"One of the worst meals I've ever had"
This is a review only about the food. I was here for a large event but did not stay at the hotel. The event I attended had been planned months in advance, and we as guests could make special meal requests for the dinner, so I requested vegetarian. They brought the starters which was an arugula salad with smoked salmon, and I sent it back and said I had the vegetarian option. They came back with a bowl of arugula--no dressing, nothing else, just arugula! I said this is ridiculous and sent that back, so they brought me a salad with some kind of mayonnaise dressing, and as I was eating it I found salmon mixed in the dressing! And the main meal was just awful--some kind of lasagna with what tasted like cream cheese and carrots in pasta with a thin tomato sauce. I know this is Egypt and being vegetarian is not mainstream, but this is a major international chain with what I assume are qualified chefs. I also live in Cairo and know there are plenty of available, and easy, vegetarian options. I would expect this from Hotel Momkin Bukra but NOT the Four Seasons. I am also concerned that there was fish in the salad. I wasn't happy of course, but I'll live. But for those with serious food allergies, beware! as it seems the hotel is not up to speed with food allergies or special diets. Especially considering this event was planned in advance, there was no surprise about dietary requests.
"Hit and miss"
Super expensive hotel. We were pleased to be upgraded but when we got to the room it was filthy and had other people's belongings scattered everywhere. We got a late check out and lunch as compensation. We were there for a ball the food was inedible rubbish not good when people are drinking and need something to eat. The Nile view suite was lovely and we would have really like to have had a better experience. Hit and miss.
"A fine hotel"
I stayed here alone with my three children and will say that the service was fantastic as well as the food. The only thing I didn't like was that the neighborhood the hotel is in was ugly and collapsing. The pool was fun and the staff was attentive. I felt safe and well taken care of while inside the hotel.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM