of TripAdvisor Travelers recommend this hotel
"Incredible Resort and Staff!"
My wife and I recently stayed at the Four Seasons Chiang Mai for 3 nights as part of our honeymoon. We cannot say enough good things about the resort. First of all, simply just arriving there was incredible. They welcomed us with a Golf Cart decorated with flowers and a sign saying "Happy Honeymoon" as well as gave us a complimentary bottle of wine to enjoy during our stay. They also were kind enough to upgrade us to a Private Pool Villa, which was incredible. Apart for the beautiful room, grounds, and amazing Thai Restaurant, the staff is really what makes this resort great. We had the pleasure of meeting with Danny, the Assistant Director of Rooms, who mentioned more than once to let him know of anything we needed during our stay. However, the staff ensured we did not need anything. All of the employees always greeted us with a smile and by name and were happy to take care of anything needed. We did the cooking class onsite which I highly recommend. PJ was great with taking us to the market to explore the ingredients we would be cooking with later on, and the food the chef helped us prepare was delicious. Also be sure to take advantage of the free shuttle service offered by the hotel which takes you right to the Chiang Mai Night Market. I cannot emphasize enough just how much my wife and I loved our stay at this resort. We will definitely be back.
"Rohan exceeds every expectation and goes beyond the call of duty. Outstanding Rohan."
Rohan embodies everything that is right about the Four Seasons. If the Four Seasons CEO was to read this review he needs to know that I doubt he has many better team members. I am a regular at the Four Seasons in Chiang Mai and recently organised a management event at the hotel. Rohan laid on everything quite perfectly from a private table, special drinks and a round of croquet. My managers are all Thai and had never played croquet before. It was a huge success. But what really impressed me is that Rohan called the next day to get feedback, He was genuinely concerned. He really wanted to make sure we had had a great time. Rohan, you deserve all the plaudits albeit you have a great assisting team. You exceeded expectations and went beyond the call of duty. You made a group of people very happy at your special property. It reflected well on me too! Thank you Rohan and team
"South East Asia Vacation"
We had an amazing time in Chiang Mai at the Four Seasons. The staff went above and beyond to make my wife and I feel welcomed! Beginning the moment we booked our stay until weeks after our trip the team was extremely helpful!
A very pleasant experience. Hotel is definitely excellent with beautiful landscape and impressive service. Though the location is a bit far, hotel's frequent daily shuttle bus schedule between hotel and city centre makes it not a problem at all. We will recommend to friends
"Now that's what I'm talking about"
Literally the only con about this place is it's proximity to Chiang Mai and to us, who prefer the nature of the country side that was a plus. The Service was absolutely incredible. The grounds were one of a kind. I just can't speak highly enough about this place. And I'm a luxury snob.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM