We thoroughly enjoyed our stay in chicago and it was made even more pleasurable by our stay at the four seasons. Would definitely recommend this hotel.Comment of R. Elaine , United Kingdom the 2015-03-28
The best hotel in ChicagoComment of P. Richard , United States the 2015-03-20
"An oasis of calm in the busy city"
The Four Season Chicago is an oasis of calm and taste just steps from bustling Michigan Ave. The rooms are large and well appointed and the staff and service are top notch. It may be my new favorite hotel in a city of many greats.
Our room had a lovely view, the hotel is beautiful, staff friendly and helpful especially concierge, now for the bad, our first night we informed front desk that our phone, Lamp, and TV were not working, we were told they would be fixed while we ate dinner, did not happen, Was fixed the next morning after complaining again. The playroom very disappointing some toys and WI not working also pool toys were old and broken. We ate breakfast at the hotel Monday morning food was lukewarm. This is a beautiful hotel, loved the lication not sure I would stay there on our next visit.
"Family friendly weekend"
We took our daughters & a couple friends to the Four Seasons Chicago for a sleepover. The staff was amazing & made our daughter feel very special for her birthday! Pool is the best in Chicago. Food was amazing.
I was there for a business event and the housekeeping was immaculate. They even came by twice in one day remade my bed, added water, and tidied up a bit again. It was an amazing feeling! Room was ready ahead of time and last minute requests were fulfilled. THANK YOU!
Charming staff and a great hotel... We had a super stay and the hotel is great but it's made charming and delightful by a pleasant friendly helpful and efficient staff. This would be my first choice if i visited Chicago again.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM