"Four seasons "
Great hotel lovely design the rooms are spacious luxury I appreciated the nespresso coffee maker, the infinity pool was amazing the outdoor area was a daily place to just relax and let go my husband enjoyed the food and spa overall the four seasons never disappoint us in any country
"Possibly one of the best hotels in the world"
Spending time in this hotel is always a pleasure. The rooms are great, nice views, good restaurants, wonderful service. The complete package. Definitely not a cheap stay but can be well worth it when so far from home.
"Service perfection - world class - great family retreat in busy hong kong"
We stop here for 2 days nearly every time we are travelling from Australia to Europe or middle east and back . It never seems to amaze me how the FSHK maintains a level of impeccable service and client care. They anticipate your needs and do everything to make sure you are taken care of without being overbearing. Small thing in the rooms , gifts and turndown gestures, staff that remember your name and what tea you like how you like it and check if you have everything you need... we called housekeeping many times each day to keep our suite fresh and tidy and they always arrived immediately with a full perfect room clean water and and toiletries... even a slight mix up with free pressing that was laundered was immediately removed from our bill no questions asked , a small mishap with room service again no charge and only apologies to ensure next time was better ... the pool and spa are world class... the room view of the harbour stunning ... the executive club team ( led by Katy our visit )are the best in the industry with all day smiles and care...Hotel managers are out and about making sure all is flowing and interacting with guests - this hotel is not just a hospitality system but probably the best industry measure for perfection done so professionally it almost felt effort less... any one who know how much work it takes to achieve this will appreciate the FSHK on all levels... and finally the airport pick up and drop off is fast and efficient worth letting the hotel take care of it all and have a real break ... well done to all FS team front and back of house ..we will be back and see you again soon ...
"Executive Club high floor Victoria Harbour package"
My husband and I have just spent 5 gorgeous days at Four Seasons Hong Kong enjoying the special and relaxed attention of the Executive Club Team. Each and every member were so well chosen and personable and refreshing . Their Concierge approach and enthusiasm to embrace the challenge to help us with all our tourist endeavours big and small made a first timer in in Hong Kong able to explore and source goodies from Chinese calligraphy (thanks Katy) brushes to day trips and suggestions of all kind a breeze. Thank your Yumiko and her team and a special shout out to Liam who went out of his way to provide a personalised surprise birthday treat for young Gary! I was constantly observing how the team made every person and family feel at home. Thumbs up. Deb J
"Corporate event - Excellent service"
The hotel always provide excellent service and they would tirelessly provide the right and appropriate service for corporate function. THis is what I have been amazed and why I have been loyal to this hotel.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM