We stayed 3 nights for a family getaway to escape the hustle and bustle - the perfect place! We have stayed at many Four Seasons all around the world and this one tops it all! It is very hard to fault for anything, the experience from start to finish is truly exceptional. A special thanks to the drivers Man and Andy who provided us with the warm welcome and welcome back at the various pick up points in the city, so refreshing to step into the car and immediately feel like one has returned home. Few other highlights of our stay -The Swimming pool experience - we had never been there before but to be recognized by name immediately as we walked in is just incredible. Talk about personalized service! - The Spa - very wow. The service, the facility...beyond words. - The Housekeeping service is faultless. They provided our little one with several experiences throughout the stay, small letters, small decorative items, some plush toys. Every item is like an experience in itself and highly thought-through. World class! The room was very comfortable, even though I don't sleep easily on new beds but this one was super comfortable. Bvlgari amenities throughout, just great. - The Executive Lounge on L45 offers a refreshing respite, the staff are highly attentive, quick and proactive. Their cheerfulness is really inspirational. Try finding that at the Ritz....good luck! The views over Victoria Harbor are to die for. - We had lunch with some friends at Caprice...exquisite French dining elevated to an art. Will write about that in a separate review The one thing we would have really wanted....stay longer! Unfortunately we had to leave on day 4...We will be back! Big thanks to Karly with the Guest Experience team, she is such a kind person and an asset to the hotel.
Hello. I am a guest who checked into the Four Seasons Hotel from 15th to 17th February 2018. I am taking this trip to celebrate my wife's birthday. I would especially like to thank Ms. Vincci Chow (reception manager) for helping me check in, writing a letter and preparing a cake and champagne for my wife's birthday. My wife and I are very impressed and have a happy time. Thanks Four Seasons Thanks Vincci Chow
our favorite hotel, excellent executive lounge on the 45th floor with pleasant helpfull staff giving a feeling of warm wellcome. Spacious well equipped rooms. Especially the harbour view rooms are recommendable. a top hotel with top-staff!
Great Lunch at Blue Bar. Very good service by DeanCabezas and his team... Fresh food; great selection of wine; fine ambiance... I particularly enjoyed the international flavor and mix of great salads Thank you Dean & team
Just finishing a 3 night vacation visit to Hong Kong enroute to Vietnam. In previous visits to Hong Kong, we have enjoyed The Peninsula and Mandarin Oriental very much. But, the Four Seasons is better. Highlights: * splurged on a hotel pickup at the airport. Much more than a ride. We were met just outside the jetway, whisked in an electric cart for a 10 minute ride to immigration, met after immigration at baggage claim and escorted to the hotel MB at the curb. There, we speedily reached the hotel and were immediately escorted to our room for in room check in. Smooth, warm and efficient. * beautiful room on the 36th floor offered panoramic views of the harbor. * executive lunch at the high end Chinese restaurant was superb...not available in the US. * Blue Bar was lively and fun with expert and gracious bartenders. The barrel aged Negroni was exceptional. * the Lounge was excellent for the delicious breakfasts made complimentary under the Amex FHR plan. Enjoyed the Japanese, Chinese and Western options. * Gym and spa were way above hotel norms. Excellent workouts daily overlooking the water. Jet Lag 90 minute treatment did the trick. * service gracious and efficient from all departments. Couldn’t have been better. Our thanks to the Four Seasons.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM