of TripAdvisor Travelers recommend this hotel
"Service is amazing"
I loved the Milestone Hotel! The service, location, room size and amenities were all perfect. I felt the staff went above and beyond and always addressed me by name, even the second I arrived and stepped out of the taxi, how do they do that'' This is definitely the hotel to choose when you're in London. The location is perfect too, it's right across the street from Kensington Palace and within walking distance of restaurants and shops.
"Amazing first experience in London"
We stayed 4 nights and it was simply top notch! We had breakfast included, we had one dinner, afternoon tea and a few occasions to sit in the bar at the hotel and everything from quality of food to service was incredible. We celebrated our anniversary while there and they went more than the extra mile to make it one of the most memorable. All of the staff were helpful, courteous, and definitely know what customer service means. Our room was extremely beautiful and comfortable. Loved the bathroom as well. Loved our entire stay!!
"The MOST Amazing boutique hotel. Service superb!"
We stayed 2 nights and had breakfast included in our rate - highly recommend. WE ate at the hotel Restauarant the second night - and food and service (again) were excellent. We were greeted by name from the first minute we arrived until we checked out. We travel internationally 2X a year and this is one of our favorites ever. The Bar is intimate and charming and the Bartender/restaurant manager - Fabrizio - whipped up a hot toddy for my husband as he was feeing a bit under the weather.
"I almost don't want to tell you how wonderful this place is....."
This is an oasis of serenity, and smoothly run in the centre of a bustling city. Thoughtfully chosen wines to go with beautifully thought out menus. A real treat to come here. The atmosphere and the building itself will appeal to overseas visitors, and UK visitors alike. I look forward to returning.
"The service from the staff was exceptional, always felt safe, comfortable and welcome."
The attention to detail by the staff, the furnishings, concierge, waiters, front desk staff, doormen, room service, suite attendants was equally exceptional. Staff got to know us and engaged with us each time we crossed paths. The location of the hotel in the Kensington area was perfect for our visit to London
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM