It was great hotel with excellent view, our stay was very cozy in the days of snowfall, the hotel was a little bit expensive.Comment of A. Yousef , Saudi Arabia the 2016-12-31
"Best Hotel in Istanbul ."
Best Hotel in Istanbul . Everything was very nice. I loved the place it's wonderful. Very nice service nice people . There is only one thing to complain about. Which I find very unfortunate. A colleague with lures was very unfriendly and does not fit the hotel and the rest of the team. She was unfriendly arrogant and unprofessional. We met them by chance in a kebab shop and their blaspheming and laughing were very unpleasant. Sorry for that . It's a very good hotel and very good service only one of them make it not to a 10
"The Four Season Magic"
Istanbul had been on our bucket list for a long time and we chose The Four Seasons for our stay. My family of four included my 2 children aged 13 and 8. This is my 5th day of my 6 days stay in this magical hotel.We stayed in the one room junior suite. My daughter was welcomed with a gift for her and her bed was covered with a princess comforter and boy she was ecstatic.House keeping was simply superb and attention to details was amazing. The turndown service was very good with the lighting toned down as well. My children were welcomed with some delights everyday when we returned. Everything was perfect and big congrats to Ozgur and his team. The hotel itself is a palace converted and is overlooking the Bosophorous and is stunning wherever you look at it. There is an outdoor and indoor pool, we used the indoor pool and my children enjoyed. I used the gym everyday and it is one of the best gyms I have used in a hotel. Breakfast was good but the first two days of our stay it was chaotic and the service was very tardy. I had spoken to the manger, named Cihan, about the issue and from the next day the service was back to Four Seasons standard. I liked the fact, that they rectified the situation promptly as if by magic. Kudos to Cihan and his team, good job guys. Still the layout of the breakfast could be made better and if possible having Juice and water dispenser will make the service even better. The staff were very attentive and took care of all our requests. I had downloaded the Four Season app and it was very effective.I made my Checkin thru the app and made my requests through the app and it was attended immediately. I recommend other guests to use the app as well. Istanbul overall is truly a beautiful city and is a mix of Europe and Asia a cultural potpourri. Please take a stroll around Otokay a neighborhood near the hotel and you will not be disappointed. The hotel is situated in Besiktas area and there are boats from Besiktas to the princess islands and the Bosophorous cruise, which we are planning to take tomorrow inshalla. It is easier to take the boats from Besiktas rather than Kabatas as it is just a 5 minute walk away from the hotel and is advisable to take it from Besiktas. What a wonderful stay and thanks team Four Seasons. The only problem of staying with a Four Season establishment is that you tend to compare every other hotel to Four Seasons and the other hotels always pale in comparison.
This is a wonderful hotel in a wonderful location overlooking the Bosphorous. Service is perfect and couldn't be more attentive. The rooms are spacious and well appointed with fresh fruit provided daily. Breakfast was superb especially the honeycomb and clotted cream which I tried a little and will never forget. Lunch out on the terrace on a sunny day was also great. The hotel also has a beautiful pool and if it had been a little warmer I'd have given it a try. Can't wait for a chance to go back. If you get the chance don't think twice about booking this great hotel!!
"Best hotel , best location, best food , best teem"
The crow of the hotel make your stay exlent, I have been almost all the hotel in Istanbul, absolutely this is the best hotel in Istanbul. Four sessions Istanbul for me is the favorite place . All what you ever ask , just ask the concerge, and the dream is on the way !!!
"Hospitality Turned up to 11"
The property is gorgeous. The staff seems to truly care about your stay. Everyone in the hotel looked out for me and made sure I was comfortable and had what I needed. The man in charge of the patio remembered which wine I liked to drink. The spa staff is incredible. You could stay here for business or pleasure and be well taken care of. This was simply one of the best places I have ever stayed. My only complaint is that they said they would email me my folio/invoice. They did not. They won't send it to my secretary for privacy reasons. I called three times to arrange for them to email it to me and they still have not sent it. It was a perfect stay and it is a real pity that getting my invoice turned into a real source of frustration. So, if you need your folio/invoice, I would recommend that you ask them to print it out for you. I wish I had.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM