of TripAdvisor Travelers recommend this hotel
"Excellent Hotel - Experience to Remember"
I recently stayed at the Four Seasons hotel Mumbai and the experience was out of the world . Let me start by highlighting the marquee services and facilities that a person can experience in this wonderful hotel . (a) Exceptional Service by the Staff whether it was the Front Office Managers , Executive Chef or the Restaurant Managers at the Breakfast everyone was courteous , smiling and established a connection with the guests. (b) Excellent Rooms giving a good feel experience to the guests (c) Room Service was always a delight delivered with a smile and always the extra frills. (d) The management of the hotel , always had the time to say a hello and greet us graciously whenever my family entered or left the lobby . I know where I am going to stay again . I have travelled and stayed in many hotels across the world , however the experience that will linger in my mind for a long time would be the Four Seasons Mumbai .
Had horrible night tried to explain to the front office manager Mr, Jacob Babu. He was not very helpful. In a sebsequent phone call he made me feel that my daughter and I were making up a story regards to the horrible night. Told he had rented out to numerous people and no one made a complaint. We have been members of four season over 20 years and have stayed all around the world and have never been treated in this manner. All requests and were addressed in a proper, mannerly and addressed immediately. Later always received an apology and kind words for inconvenience felt. In the manner I was spoken to I felt disgusted and did not expect this from Four Seasons. I have stayed the Taj group of hotels and their courtesy and service have been par excellence.
"Great hotel with great service"
We stayed in Mumbai for a few days and the Four Seasons was a calm oasis. The room was great, the poolside was very clean and relaxing and the breakfast was amazing. The staff were very friendly and helpful.
"Perfect hotel for quick trip"
Stayed here for a couple of nights to break our trip up, didn’t really want to go out and about in Mumbai hence why we chose a hotel that was quiet. This hotel, It was perfect. Brilliant service and food was exceptional. The pool was gorgeous! Would highly recommend.
Everything was perfect. Especially the rooftop bar. Sad, that we can’t get a beer there. The restaurant in the lobby was a little boring and not like five star hotel. Altogether we had a very good time in this hotel.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM