"The best service from the best Hotel"
I do love staying at Four Seasons Hotels, but this was truly the best experience I have ever received. The woman who took my phone reservation was very kind and answered my questions concerning the location of the hotel relative to the sites I wanted to visit. Additionally, I cannot say enough about Phillip at the registration desk . He went out of his way to make sure we had everything I asked for and more. He couldn't have been nicer. He was extremely gracious and professional my entire stay. Also, Allen the gentlemen who took care of the luggage was very informative and pleasant. The room was very quiet, just remodeled and very clean. The restaurant and bar were a delight. Finally, Walter provided an excellent ride in the hotel Rolls Royce. Thank you all for providing a wonderful stay. I will return to this Four Seasons very soon! T. Mackey
Yes, I went down to get a cappuccino to take back to my room and that was the room charge for the, unfortunately, undrinkable cappuccino. Of course, you are at the flagship property for the Four Seasons, so it may not be entirely unexpected to pay high prices. The best thing about the Four Seasons, New York is, well most everything. The standouts were the service and the interior design of the hotel public areas and the rooms. We were in a Junior Suite priced at $870 per night (not including all of those NYC taxes). I used the gym which was not elaborate, but sufficient -- and the best perk was fresh fruit, tea and chocolate covered almonds in the dressing area.
This was our 6th trip to NYC and the Four Seasons was the nicest place we have stayed there. Most impressive was the quietness of the room, a rare occurrence in NYC. Not cheap but extremely high quality.
Overall trip was very good. Quality of hotel, service, decor and facilities all ideal. AC in room was a slight problem but otherwise all good. Would recommend for your next trip if this is in your oricecrange.
It's a beautiful hotel, but more importantly the service is top notch. We arrived on a red eye, but they had our room ready when we got in so we didn't have to wander around NYC waiting to get in. We were there for our anniversary and they provided us with a bottle of Prosecco and chocolates, and when we didn't get a chance to drink it for a couple of days, sent someone up to the room to refresh the ice so it would be cold. Great experience!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM