of TripAdvisor Travelers recommend this hotel
"The details help to make the difference "
Ask for a high floor with view to the ocean and wait for the details to help you enjoy your stay. The first impression is not a great one (I don't like to have the reception on the 4th floor) at least not the one you expect from Four Seasons. But during the stay several small details and attentions make you feel good about the hotel.
"Four Seasons five star service"
Stayed for 1 night with my family and none of us wanted to leave. If you are traveling with kids and expect great service, the Four Seasons never disapoints. The cribs for my kids were the perfect size (sometimes hotel cribs are super tiny) and arrived in my room ready, with a sheet, blanket and toiletries and extra diapers for the kids. You would not believe how many times I have asked for cribs in other "5 star hotels" and have gotten just the crib, with no sheets or blanket. One other things that I have noticed in every Four Seasons property I have stayed with toddlers, is that there is always a diaper genie in the bathroom, which I love. Had 2 meals at MKT restaurant with the kids and the staff was very attentive and just super nice to my talkative and tired toddlers. Anna, the hostess at breakfast was the best! Had heard that the rooms were not as special as in other newer properties, and that is true, there isn't an amazing, modern decor, but the rooms were imaculately clean, confortable and with a great view. What has made this my favourite hotel so far in San Francisco is the service. I LOVE it and have recently learned that with or without kids, nothing compares to the Four Seasons! Will come back many times!
"Avoid room 608"
Stayed 5 nights in room 608. It was literally tiny. For example, there was very little room to move around the bed, and you would have had to be a gymnast to close WC door while in the WC. The room has small, chest-height windows that look onto a rooftop with some mechanical equipment (which has been covered with AstroTurf to make it more aesthetically appealing). This was a 3-star room at best. I am surprised Four Seasons have the nerve to actually sell it.
"And this is a Four Seasons'"
Very dated. Surpsingly medicore service. Breakfast was fine, but trying to get a light snack in the bar area was clearly an inconvenience to the staff despite the kitchen still being open. Check-in was poor as they clearly didn’t pay any attention to oir reservation notes. Really questioned, was this a Four Seasons'
Great hotel and accommodations. The lobby, bar are all excellent. The Equinox fitness center is in the hotel and a very nice amenity to have access to. The staff attended to details like providing eyeglass cloth for my glasses and neatly tying my electronics cords.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM