GARDEN CLIFF RESORT AND SPA

Booked the Executive Suite as we were a family of four..the hotel is far away from the main city..view of the sea is beautiful However the hotel is not maitained properly. .lighting in rooms is very dim..there was no hot water comng in the taps and even after calling maintenance it was only lukewarm The room service menu was very limited and as staff did not speak good English. .ordering was a challenge. .even though a whole page of pizza was listed ..it was never available The breakfast buffet was good but crowded.and noisy .however staff is very rude. . Eggs can not be ordered to choice Tea was like dish water and on asking for an extra tea bag we were rudely refused The staff including the front desk lobby manager were very rude and seemed to not realise that they are in a service industry All in all a waste of money and a very unpleasant experience

At first we checked in and what we booked was seaview then enter the room only notice that u need to put the whole head out to get the so called seaview room ! Very dissapointed on this ! Then the pool ! When u see the colour of the water in the pool i dont think u even dare to get into the pool . This hotel really spoiled all the mood in pattaya !

i visit to hotel on offical trip hotel is very good location very near to sea hotel rooms are big most of the rooms are pool facing good quality of food good staff behavior location are very good to market and other destination hotel rate are very less compare with room quality

We went to this hotel without a booking as our booked accommodation fell through. They told us they only had a (more expensive) pool access room left. I think they knew we just needed to book somewhere. We asked if we could see the room first as my husband uses a wheelchair so we wanted to make sure we could access it ok. The room was fine for us to use so my husband stayed in the room while I went to pay. In that time, the receptionist told me the cost for three nights had gone up by 1,000 THB! I asked why, and she just told me that the first night would be cheaper as we arrived late, but the other two were in fact 500 THB more per night than advertised on the website. We got to the hotel just after 5pm. Considering most hotels' check in time is 3pm, I'd say they clearly preyed on the fact we needed somewhere to stay and took advantage of that. As for the hotel itself, the room was nice (apart from the two mosquitos which were there to greet us), the bellboy staff at concierge were lovely, it has a great view over the sea and breakfast was decent, but it's incredibly busy all the time with busloads of tourists arriving and leaving all day long. Wifi is useless. Overall, not the serene "spa" hotel I'd hoped for, and the overcharging on check in means I definitely wouldn't stay there again.

Hotel is good, beach is only for namesake, its rocks nearby. being vegetarian lunch dinner not so exciting at hotel. Still no negative feelings. I purposely selected for Beach front only but never the less Pattaya dont have beach.