GLORIA SERENITY RESORT

We love to come over and over again. It's a unique experience. Be a young couple or a family with children, you will experience the best vacations in Gloria. Serenity name suits so well to this oasis of peace and beauty. Very impressive...

Very pleasant place. But not so good as last two years. Awful restrictions. Lack of staff. Poor food and no good wine. But thanks to selfless work of GR the matter is being adjusted. Kind regards to Elena Melnikova, head of GR.

Our room and service was excellent after we got the minibar sorted. Gulseren, her husband and Ali were excellent in the bar and they are superb with the clients. We were disappointed that there was no food in the bar near the beach like in the Gloria And we felt that the standard was a little lower in the buffet. It would be better to have better quality and less choice to avoid what must be a lot of waste It was excellent that we could go to the Verde and Gloria A La Carte restaurants as we like to dress up to go for dinner. The staff in Guest Relations were extremely helpful as also were Reception. The staff outside the hotel were always polite and helpful in fact ALL staff were excellent The grounds are always immaculate and well maintained. The service of refreshing drinks on the beach were very welcome We would definitely recommend your excellent hotel and come again next year L. Mellor / M Holden

We visited Gloria Serenity last September after a tour earlier in the year around the 3 Gloria Resorts. Being that it was just my wife & I, the Serenity seemed to be the place for us, and we were not disappointed. We,ve stayed at many Belek hotels over the years and Gloria Serenity was a real treat. There golf facilities were fantastic, challenging but fair, great condition and the staff first class. Everything at the hotel was as the name suggests, gentle light piano or stringed music in the evening bar, very peaceful atmosphere, and only a handful of small children well under the control of the parents. The food, exceptional, it was really nice to enjoy hot buffet food and the Al la Carte restaurants all providing another excellent experience in respect to food quality, service, and all diners dressed to an appropriate level for an Al la Carte service. All the drinks at the bar were superbly presented with all cocktails built to perfection and dressed to impress. All the Staff throughout the hotel were outstanding and friendly, especially Rose in the bar, and Bilal on the pier bar and Yunas the lifeguard. We returned in May and were very excited about our stay, especially as we were bringing our Chef son, and Daughter who is a front of house manager. We thought this would be very interesting to them. We arrived late at night, so the hotel reception was exactly as we remembered, the check in experience was equally as efficient, although I was somewhat surprised when the receptionist was not interested in my Glorian Loyalty card which last time went to great length to explain the benefits. The rooms were the same as before, very good in size and well appointed, though we did notice the omittance of mini spirits in our mini bar, as enjoyed in our previous visit, which had made a memory for us. The first couple of days were nice and relaxed, though we noticed the drinks were no longer served in a manner that made such a mark last time, they were still of good quality, but gone were the final decoration, they looked so plain, which was somewhat disappointing. They had opened a Steakhouse in the evening, this was fantastic and the food outstanding, though the service somewhat hit and miss. There appeared to be managers who didn't know what was happening, and yet a couple of old staff running round trying to offer the Gloria service of old, and succeeding, but unfortunately were supported by the other less experienced staff and managers. The Route 66, lunchtime steakhouse was now off limits unless you were a bungalow guest, although I did question this with the F&B manager, and he arranged a visit for us. This was my favourite lunchtime visit, so disappointed this was no longer available but grateful for the special invite. The golf courses & pier were of their previous high standards with David and his staff at the golf club, and Bilal and Yunas continue a great team on the pier. However,after a couple of days things all changed, the hotel bar area got really busy, lacked experienced staff, drinks became hard to get, and Disco music was now audible from their beach party they had started every night. This was not Serenity. Then there was the effect of their new All in one Concept. All this seemed to do is fill our hotel with guests from other hotels using our facilities, totally destroying our much looked forward, and payed for Serenity experience. I have to say, that whilst we did still have a good time, although it did cause our friends to cancel from a future trip we have booked, the hotel had lost or took away some of the luxury we had previously experienced. I did have a long discussion with the F&B manager and the Guest Relations Manager who admitted hadn't been there very long, and therefore was aware of the Old Gloria, but assured me they would fix things. I do want to return, but I am concerned as to what I will find, but do hope things have improved.

We were greeted by lovely Anastasia from guest services and she was always available and very helpful the entire week. I have been to many resorts around the world and this one takes First place. The sheer size, options for sunning, options for eating, nightly entertainment and proximity to beautiful golf courses is second to none. We took the all inclusive package and the quality of offerings in the main restaurant and the a la cartel ones were outstanding. I really have to mention the extraordinary staff here. There's always someone to speak your particular language with prompt service and attention to every request is quickly actioned. This is easily the most beautiful resort I've ever been to and will recommend this for beauty, facilities, activities food quality, service, golf and proximity to the breath taking ancient ruins at Aspendos. One thing that was odd for me was its low season for golf because they feel it's too hot. 30C maximum in mid day is hardly uncomfortable but I'm so ok with it and the lower prices and wide open immaculate courses. We spent a week and it's just not long enough.