Located on the beachfront, in Nueva Andalucía, Gran Hotel Guadalpin Banus enjoys a privileged situation 15 minutes away from the centre of Puerto Banus, 6km from Marbella and a few kilometres from the historical and commercial centre of Marbella.
"Rooftop Suite in Puerto Banus, Marbella"
We had the opportunity recently to stay at the Gran Hotel Gvadalpin Puerto Banus. When we arrived we first were put into a suite that was not up to my expectations, and after 20 minutes, I went down and spoke to the Manager and shared my frustrations. He immediately changed our room and put us in another suite which was absolutely stunning. we were in Suite 437 which is on the top floor oceanfront. besides our bedroom, kitchen, dining room and living room, we had an outside large patio and stairs that led to our rooftop private Lanai overlooking the Mediterranean. On this huge Lanai, there was another large dining table, lounges, and a Jacuzzi where we soaked every night. The room service was quick and prompt, the dining at the Italian restaurant was wonderful, and the Beach directly in front of the Hotel, was clean and had areas where we got massages on the Beach. We valet parked our car when we came back each day, and the front counter staff was always polite and professional. This is a great Hotel located in a beautiful area, When you book, Book a suite, and ask for Oceanfront. Rooms 436 and 437 are the best in this facility.
"Birthday holiday break"
My husband an I had a lovely weeks break at this hotel not far from the centre of Puerto Banus. A clean quality hotel right on the beach with its own hotel beach sun beds. Our room on the ground floor over looked the pool area but view was obscured (fortunately) by some well placed bushes to make more private from people around pool. Although the room was comfortable and nice the room was a little cramped and dark with dark wood furniture adding to lack of natural light and the electric lighting could have been a little brighter so you could see what you were doing. However the room was cleaned every day and the hotel even left a complimentary bottle of Cava in the room when we returned on the second day for my husbands birthday, which was a very nice touch, thank you! We stayed on a bed and breakfast basis and the breakfast was wonderful with a excellent buffet style hot and cold food, even unlimited Cava to help yourself to! Maria the lady who cooked the eggs every morning was excellent too as she cooked them to your liking from fried, scrambled , hard boiled, poached, choice of omelettes and Spanish tortilla. There was as well as the usual cereals, fresh fruit, yogurts cheese meats, nuts a choice of rustic breads. Bacon , chorizo ,baked beans etc.. And pastries, waffles, pancakes, and Dot chocolate donuts which I got quite addicted to. Overall an excellent breakfast indeed. The only other food we sampled at the hotel was the sanwiches at the bar by the beach which was of good quality too. I'm sure dinner would have of the same good standard. The staff were friendly and welcoming and efficient. It was about a 15 minutes walk along the promenade to the centre of PUERTO BANUS so not too far which had a range of different priced restaurants. Some a little more expensive around the marina. Overall we had a lovely stay at this hotel and I would recommend to others, mainly for the breakfast. I probably wouldn't rate this hotel 5 stars more like 4 star plus. The only thing that let it down was the small room we were in and how dark it was but other than that it was a good hotel and of course the thoughtful touch of complimentary Cava made it special too.
i have vistied this hotel on many occasions. The staff have not changed and they will always go out of their way to make your stay as pleasant as possible. the location of the hotel is superb. the food and service is also excellent. While the pool can get busy there is also a separate beach area for anyone who wants a quieter experience so everyone is catered for. some of the rooms could do with renovation but if you encounter one the staff will only be too happy to change you to a room more to your liking which they did for me.
What a fantastic hotel. They have thought of every eventuality and made sure each and every customer feels special. I will definitely be returning without a doubt and me and the hubby are already looking for next year.
Hotel is nice servive is good. Rooms are excellent . Big minus is that pool area cause people reserve all the sunbeds early in morning! And they don't even use them allday!! Hotel should do something about that problem!
Credit cards accepted by the hotel: Visa - MasterCard - American Express
Check-in: 4:00 PM , Check-out: 12:00 PM