"Aquaworld water park was great"
Visiting Budapest and took public transport- 1hour - to visit the water park yet we were delighted because it did not disappoint. The slides were fun from easy to difficult. The pools were spacious and the sauna was very nice. Pools were heated, the wave pool was fun. The restaurant was nice and food was good. Had a fantastic time and it was great to chill for one day. Perfect getaway for family or couples :) The electronic system for purchases was great and meant no cash was needed until departure. Will come again if ever in Budapest.
"Great comfortable adventure"
The hotel is quite comfortable with all amenities for the spa, swiming pools, and waterslides, including your robe that you can take everywhere. Excellent for families for all ages as there are places for every size. Good rate of slides and friendly staff, english speaking, that can guide you where to go next. Excellent for winter as most of them are under roof. Even the hotel is far from the center they have a bus that take you for free to a plaza where you can take the big bus tour or any other tour. Restaurant is good, depending on your style the bufft can be monotonous but they have an option with menu for dinner, which can give you A break.
"looks great in a picture but not so much so in reality"
We stayed there mid august. We checked in at midnight after we had informed me of the late time of arrival. There were two male staff persons available. The one who helped us was a tall man whose behavior was brisk and rushed. We asked for close rooms and he accommodated us. When I entered our room the smell was unbelievable. A combination of mold and poor drainage from the bathroom. Went back downstairs and asked for at different room. By then he was involved in a disagreeable discussion with a family with small kids and it appeared there request to have an extra bed had not been made ready. He maintained the same hostile and easily irritated behavior. It was his colleague who assigned us a different room. The housekeeping staff is nice but very few speak some English. One morning I left a small tip with a note" housekeeping". Few hours alter when I returned, the room was in the same shape but the tip and note were gone. Imagine my shock. I didn't know whether to report this or not. The next day a young man came to check the minibar and introduced himself as "housekeeping".... the mystery had been solved. I am not sure why he felt he deserved the tip since he did nothing other then check the bar.... weird. In summary the location is great. Watermark space is large and it didn't feel that crowded. Food was decent for breakfast. In my opinion the place is understaffed.
Was at the dentist, the clinic is in the hotell with spa and aquaworld, very nice place good food good bed. And we was in town on a restarant called sir lanselot evetbody should try that...and a boat trip on the river...
Staying here right now! Uncaring staff, rude and ignorant at times, poor hygiene standards, rooms not cleaned properly, food is of very poor quality, fly in one meal at the restaurant (see photo) as opposed to canteen where buffet is served. In canteen, dirty crockery, and glasses, carpets left dirty between guests and tables not wiped down between guests either! Toilet cleaner left in bathroom one day after room service "cleaned rooms" by toothbrush on sink! Chaotic at some pools. Smell of urine when waiting for some slides too! Not an overall great experience. Would not recommend. The management thought above was acceptable when we complained in person. Wonder if management will take a review seriously'
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM