of TripAdvisor Travelers recommend this hotel
"Wonderful view on the lake"
The Restaurant in the terrace in front of the lake is wonderful . It is an elegant place where you can sip an aperitif and eat a lot of delicious dish. I suggest this place for couples, families and groups.
"The balcony, the view and the nature."
The hotel is located bang on the sides of the Lugano lake. My room had a spacious balcony where I could spend the whole day. The view is just mesmerising. In the evening when the fountain is lit up, it's surreal. The staffs were friendly. The elevator was something new. After reaching the desired floor you have to push the door to get off the elevator. That was something new. The free wifi had a very good speed. The buffet breakfast was good too. Here also the view from the restaurant just unforgettable. Had a nice time. Will come back again.
"Probably the best views of the lake.... but age is catching up with it"
This hotel has 2 buildings, the one that offers the best view is the old one which is directly on the lake. We had 4 rooms and a suite booked here. Must say that the management took extra effort to give us all rooms together on one floor. Staff are very friendly and try to please, breakfast is sumptuous and offer incredible seating and views right on the lake. The air conditioning is old and doesn't hold up well, it turned rather hot during that last few days of our stay. They did try and give us stand fans etc to help. The toiletries especially the shampoo was very rich and fragrant.... the bathrooms had heated floors and that was very welcoming. The lifts are tiny and old, if the bell boy is not available as was our case on arrival.... it becomes quite a chore to move your baggage around. I also had a problem with the suite door. It doesn't lock upon closing.... you had to slam it shut. Several times returning to the room you would discover the door ajar as after servicing someone had not slammed it. The views over lake Lugano are stunning and the hotel is well located. I've attached some day and night views.
"Only good lake view, overpriced old hotel"
We only enjoyed the lake view and balcony. It is old hotel and overpriced. It is noisy at night around the lake you can't sleep by opening the window, and the air-condition wasn't working and they changed our room, appreciated from dedicated staff who are holding the hotel from falling down.
Fantastic location Just picturistic We watch beautiful fire works all evenungbtill mid night on 02/08/2017 Breakfast was good with many choices Staff are friendly and helpful at all time I was with my daughter We both very impressed with room and hotel location and the view from the room balcony Entering in to hotel front office reception area to room locations are complicated as you should passed the underground tunnel You need to pass this area few times and make few mistakes repeadly then only understand way to manage By overall experience of our stay there very nice We will definitely go back and stay longer
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM