GRAND HOTEL ET DE MILAN Luxe

The Staff here are great and the location is in a great spot if you like high end shopping. It is very close to all the high end stores and great restaurants. The inclusive breakfast was very good and even had Har Gow (shrimp dumplings). The lunch menu and dinner is very expensive and we found restaurants that were around the corner which were absolutely amazing. The room was large and the wifi was great. I would definitely go back to this hotel.

On our recent brief visit to Milano this summer we stayed at this gorgeous hotel. The service is exceptional, starting with the manager, the front desk and going down to all of the personnel. We arrived early and our room was not yet ready. Even though they did not need to, the hotel went out of their way to make it up to us. We stayed in the incredible Gabriele D'Annunzio Suite and it was divine. Comfortable, spacious, plenty of amenities. The lobby is spectacular, very classic and very welcoming. The breakfast was the best we experienced in Italy with a great selection from both the buffet and made to order dishes. The service is extremely attentive and the staff friendly and organized. I wish we had stayed more nights. It made us fall in love with Milano. A wonderful experience.

the heading of this review is going to look quite absurd for an expensive five star hotel; but it is true. This is a really elegant, comfortable, luxurious hotel which leaves one feeling completely spoiled; but it is nowhere near as expensive as some of the big name hotels nearby. The rooms are not enormous but they are elegant, comfortable and have character. Service is charming.

The style and ambiance of a historic luxury hotel with great staff and a fabulous location. A must stay experience in Milan. The nearby restaurants suggested by the concierges were fabulous as was the private guide Paola we had for 3 hours.

I am very please with the service of the hotel. My family of 5 was in Milan for a few days. I had stayed in Grand Hotel before and so I decided to re-visit the hotel as the last visit was very nice. Upon registration, i was greet by Moreno Pagetto (the Deputy Manager of the hotel). He took the time to bring us to the rooms and needless to say, the other staffs at the reception are equally friendly and very helpful. 5 stars service in my opinion. The rooms are nice and are re-decorated. Hotel bfast also upgraded since our last visit. Most stuffs could call out our name and it does feel like a second home. This is important to us as we don't speak Italian and we could use all the help we can in terms of restaurants booking and museum bookings. My kids enjoy Milan very much and they are looking forward to going back to visit the hotel and the city again. Will certainly recommend the hotel to any of my friends from Hong Kong/China and Asia Pacific rim. Keep up the good work. Cheers Andy