of TripAdvisor Travelers recommend this hotel
"Great hotel close to train station"
We flew into Zurich (better price on business class airfare). Then took the train to Innsbruck. This hotel is very easy to find across from the station. Rooms are okay. Ask for one nearer to elevator as there are steps to lug your suitcases up in the +09 rooms. Good breakfast and so close to Hertz rental office. We picked up a car there for a one day tour of the Tyrol on our way to Salzburg, then Vienna.
"Quite satisfied with our stay"
Location was perfect for us, since we arrived by train from Salzburg, and this hotel is right across the street from the train station. Excellent amenities compared to many Austrian hotels. Maybe I take things like a robe and slippers, a toothbrush, a coffee pot, and so on for granted while travelling, but these are like a rare bird in many Austrian hotels... and it was all here. The front desk was so helpful too. For example, when he told us local supermarket was closed for the night, the clerk asked if there was anything special we needed. The staff really went out of their way to be helpful. Breakfast was elegant with attention to detail and friendly service. I had wonderful Austrian pancakes that were prepared to order, garnished with fresh currants and real Vermont maple syrup. In addition there were wonderful items from a large buffet including speck ham and cheese. The room was clean and comfortable, but not noteworthy. Hotel is a bit dated, but I think it was overall a 5 star experience. The price was reasonable for the quality and service provided.
"Good convenient Hotel for seeing the Old City and located opposite the Station"
The Grand Hotel Europa was a well appointed hotel with friendly staff. It was located conveniently opposite the train station. You could also pick up the Swarovski bus from the station. Easy walking distance for old town and all areas of Innsbruck. Hotel I would recommend
My first impression of hotel was good. Modern and nice lobby. Nice people to welcome. The bed was comfortable. Only thing is my room had carpet stains, water stains on shower floor and the room looked good but old and used. You can hear everything in halls and next room. Woke up to pigeons pecking on window. So it was an OK stay, across train station and 5 min walk to old town.
"Lovely hotel, lovely stay"
Ours was a 4-night stay in a superior double room (king bed) of approximately 29sqs with mountain views, breakfast and wifi included. Our room was spacious and comfortable and we were very impressed that there were 2 desk chairs, with ample room for both of us. We asked for a quiet room and we were very pleased with our location and its view. The bed was very comfortable and the wifi was good. The breakfast was excellent. Also very pleased with: automatic lighting & blackout curtains, aircon, cleaning, sound-proofing, bathroom and other furniture/fittings. It had a great shower. The hotel is within easy walking distance from the rail station (we walked our luggage to the hotel) and the old town area is a pleasant stroll. We found the staff warm, efficient and always helpful. It was raining (well it does rain a lot in Innsbruck) the day we left and we were able to cross to the rail station direct from the hotel on the under-road walkway. We were very grateful to Reception for advising us of this access.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 11:00 AM