"Doesn’t deserve the “Grand”"
I’m a frequent traveler and would stay in Grand Hyatt around the world for my preferred business travel hotel. Stayed at grand hyatt Bali for a short vacation. Lobby is nice and grand. Rooms are big and clean. However the furniture looks old - from the 80’s and the marble floor can use some polishing. Ordered breakfast, intercontinental breakfast. The fruit were nice and fresh. Others were disappointing. I decided not to dine in the hotel. In terms of service, the staff were all warm and friendly. I’m not sure why hyatt can still claim that this hotel is a grand hyatt and 5 star hotel. It’s should be reviewed.
This place was awesome for the whole family. More expensive than your regular Bali stay but worth every dollar. Highly recommended for familys. We had a 3 and 5 y.o and we had an amazing time. The gardens and the pools were above and beyond and the wildlife was great
"Not a good experience & Definitely not worth the money!"
First look of the property was good but all hopes turned down on seeing the rooms! Air conditioning was pathetic. After repairing it a couple of times, I was told that its the best they can provide. Aesthetics in the room seemed too old & not expected from a hotel of this class. Furniture wasn't good too. Bathrooms were too small. Some of the staff members were courteous while others behaved in a way that they are doing some favor by letting us stay in the hotel. Absolutely not expected from a Grand Hyatt property. All in all, go to this property if you don't want to stay in rooms at all. Property is GRAND but doesn't give you a HYATT experience.
"They treat you like Royalty!"
The Grand Hyatt is truly an amazing place. The staff goes out of their way to make you feel welcome from the minute you step out of your car. Be sure to join World of Hyatt or upgrade your stay to have Club privileges as the food in the Club (breakfast and evening) is excellent. Everyday the menu is different. The grounds are absolutely amazing, you just can't stop taking pictures!
"Great Location / Great Staff"
I had a wonderful stay at the Grand Hyatt Bali. The Resort is so beautiful - everything is in such a good condition... I loved to walk just through the resort, to enjoy the view of everything. I got to know a lot of employees during my stay which were so kind and checked if everything was fine. Especially I would like to mention Made Rata (F&B) and Christine (GRL). I really enjoyed, that everybody was so friendly and greeted when passing by! You make your guest really feel welcome. I will come back! Next time with my family!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM