GRAND HYATT BALI

Great staff and gardens, rooms in need of upgrade Great position, beautiful beach, very close to Bali Collection which has a great range of restaurants Unfortunately the guest rooms are in urgent need of refurbishment, not up to normal Hyatt standards

Great resort that caters for family escapes, including relaxation for parents. The waterslide was a BIG hit with the kids (aged 7, 9 and 11) as well as the surrounding rock walled pools/swimming area. Dining options are also very suitable for travelling with children. We had interconnecting rooms which were spacious and well laid out; separate shower to the bath as well as a separate 'wardrobe' area made our stay very comfortable. Very close to the Luxury Collection (just across the road) and a short stroll to other child friendly activities such as a Pirates Bay and Surf and Turf. Staff always greet you in passing and we're very friendly and accommodating. From an adult perspective, the resort Kriya Spa is beautiful and located in a quiet corner of the resort. In summary, from the minute you enter the luxurious open lobby, you know you have entered somewhere special. Hard to fault, thanks for a fantastic week; we hope to be back soon!

A day trip to Nusa Dua saw us walking the trail by the beach & needing sustenance, stopped at the pool bar for a light lunch & a few drinks. The service was excellent although it took a long time for the food to arrive after placing our order. We actually loved just relaxing by the pool with a few, guess what, Bintangs of course. Two plates of food – 1 fish & chips & the 2nd calamari & chips – one would have done for us both. The calamari was very tough, some pieces being inedible & we left most on the plate. But the fish was exceptional & all the chips were quite good. Prices were high compared to most places on Bali. We have been on the island for several weeks in different venues & both felt that this Nusa Dua area was really not Bali at all – just huge hotels catering to plane loads of tourists looking to have a luxury holiday. We won’t be back again.

Visit this hotel second time with 2 years between and very please to say that I am not disappointed. I get everything I expected and probably will come back in future if I get similar deal. Used Luxury Escapes.

Stayed 8 nights through a Luxury Escapes offer. Was great value. The hotel has been there a long time but has a wonderful atmosphere and charm. Very quite and relaxing. Only downside was the Japanese restaurant, food not what I expected. Would definitely go there again.