of TripAdvisor Travelers recommend this hotel
"Great meal prepared at the banquet mezzanine floor for meeting"
First time here for some meeting and the three courses food prepared for the meeting was really good with great decoration and the tastes. The beef was very tender and the entree was really good but I wasn't really into the green pee mousse. The tiramisu was very tasty too. The service was very attentive and very attentive. When I was downstairs waiting for my friends, I asked to use the bathroom so I can refresh myself before the meeting. The staffs were really friendly and helpful - pointed me to the right direction past the restaurant downstairs. The place is clean and pretty well managed - will come and stay one day to see how their rooms are.
"Amazing hotel and location "
An immaculate hotel that really lives up to its 5star rating. Set close by the convention centre and nearby dining and bars its a very grand location. Great service in all areas. Always friendly . A little bit of an up sell at checkin was done politely and declined as I couldn’t figure out what was being offered. ( they offered harbour view which was what I already had booked) . Only moments after stepping in the room housekeeping arrived to check all was ok. Nice touch. At the gym the host even provided towel,water and wiped done the machine I choose . Top notch. Room was huge , spotlessly clean and an amazing view of the harbour. Plenty of bottled water and some fresh fruit as well. Topped off an amazing stay ( albeit a quick one )
"Brilliant Stay !!"
loved the hotel and the staff. Initial check in had a bit of a hick up, but staff went above and beyond to be helpful, understanding and fix the problem at hand. Loved every moment of it. My wife also loved the spa and what it had to offer.
"Greatest hotel in Hong Kong"
Even though Grand Hyatt Hong Kong is not near shopping mall nor train stations but only 10 minutes walk to Wanchai station. The hotel has completed renovated last year so it’s kind of brand new. The rooms have excellent harbour view of Hong Kong. Club Lounge on top floor with excellent 270 degree harbour view, high ceiling. Most important, very relaxing atmosphere and excellent, exceptional service. Dinner at the Lobby Cafe enjoy not one of the best but it’s the best buffet dinner in Hong Kong. Usually buffet dinner has wide range of choices but food quality is so so but you will not be disappointed at Grand Cafe....food quality is excellent, best taste, wide range of choice. The chefs cook in small quantities so they keep cooking fresh, unlike other restaurants just top up and reheated. Chinese restaurant also excellent. Great service and great food. Hotel also has very nice swimming pool and gym.
My wife and two kids had an absolutely wonderful time at the Grand Hyatt! First, the location is great - a quick cab ride to most places in Hong Kong (24 HKD which is about 3-4 US dollars for first 2 km travel) and there is always a cab at the hotel so you don’t have to wait long. Hotel seems like it was recently renovated and all the amenities are very nice. If you have kids, there is a huge playground and nice pool. We went to the lounge for breakfast and snacks and it was excellent. Especially because beer was available during the lounge hours. Special thanks to Scott and Warren at the lounge for always being so gracious and a pleasure to chat with. Everyone was so friendly and made sure we were very comfortable.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM
Please note that renovation work is currently in progress on limited guest floors. Noise can be expected between 10:00 and 17:30 Mondays to Fridays. For Club and Suite guests, the lounge is relocated to the 5th floor and serviced by the same service team. The Grand Club lounge and Club rooms will be closed but are scheduled to re-open on December 30th 2015.