of TripAdvisor Travelers recommend this hotel
"Iconic hotel and kids friendly hotel"
I do love this hotel because they gave special attention to kid and baby. You can request special toiletries for your kids and baby. And I love their swimming pool, it's like an oasis in the middle of town. You can choose room with city view, so you can see the icon of Jakarta, bunderan HI. They have spacious room and lux bathroom.
"Bad experience during this trip. Issues were related with staff, chef, room service, reception, phone, basine"
Bad experience during this trip. ISues were with staff, chef, reception, phone, basine. Not expected all these in this way, but this was what I faced during my this trip. It was a bit disappointing stay at the hotel.
"Safe, secure and welcoming"
A safe and secure hotel for that provides all the luxuries that you would expect of a Grand Hyatt. Be it for business or pleasure, this hotel is a welcome retreat in a busy metropolis, providing expats the piece of mind from known risks.
"Luxury in the heart of Jakarta"
Stayed here as a weekend getaway. The staff there welcomed quite well even though at that time I came only using t-shirts and backpack among the other guests who were dressed pretty neat. I stayed on the 10th floor with a view towards the Bundaran HI. The view is quite interesting especially during the night, unfortunately the window glass of the room is a bit dull so it is rather difficult to take photos from inside the room. The rest, the room is really great. It is spacious with the area for work. The bathroom is amazing with a separation between the toilet, shower and bathtub. Breakfast is also very delicious with a variety of menus, ranging from asian to western. The best thing is the pool. Its very well laid out and beautiful. Feels very calm and comfortable at the height of the 5th floor of the hotel building. The placement of the gazebo around is also very nice to use fo relaxing. A little advice might need an update for the furniture, so not too impressed like an old hotel. The rest, AMAZING
"Best Hyatt experience ever! Highly recommended!"
Stayed here over Mother's Day weekend with my family. Was treated to many small surprises such as a room upgrade and a box of chocolates in our room. The next day Hyatt staff came around with a bouquet of tulips and a pink cupcake for me! We are very loyal Hyatt fans and have stayed in many hyatts around the world. Can't believe one of the best experience is actually at the Hyatt in my current home city! Shout out to GM Peter Steller for running a tight ship here! Everything from the moment we checked in to cleanliness and tranquility of our room to the wide offerings during cocktail hour (highly recommend to stay in club room) , the amazing buffet breakfast, good and reasonaly priced massages at the spa (20% discount if you stay in grand club) and all friendly staff was perfect during our stay! If you are in Jakarta you have got to stay here! Located in a very prime area of Jakarta with iconic views and hotel access to high end shopping malls.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM