of TripAdvisor Travelers recommend this hotel
I can't say enough good things about the Grand Hyatt Jakarta, I stayed there the week before Christmas and encountered a winter wonderland when I first walked through the doors into the impressive 2 story lobby. The hotel had extensive Christmas decorations everywhere, very tastefully done with lights, trees, balls and immediately put me into a festive spirit. The area around the front desk had little huts that reminded me of a Christmas market in Germany, selling food, trinkets, decorations and souvenirs. I checked in a little early and a room with my preferred bed type was not available. But the friendly clerk assured me that they would contact me as soon as another room would become available. The room was actually not that bad, except it looked out to the back and not onto the circle. The next day I got a letter in the room telling me that a new room was available for me. This one was absolutely perfect, a bid King Size bed, beautiful view over the circle and on the Club Lounge Floor. The rooms might be a bit dated, but spotlessly clean, very spacious and not missing any detail or amenity. The Club Lounge was fantastic. Breakfast was extensive and had everything I could have asked for and more......Eggs made to order, breads and cakes, cold cuts, salmon, hot options, fruit, juices etc etc. The evening spread was equally amazing, with a different feature dish every night along with a buffet with many other options. This was so perfect for me as I was traveling solo and didn't have to venture out looking for food. The staff was extremely friendly and helpful. The hotel is connected to a large Mall, no need to even go out on the street, tons of shops and restaurants right next door. But on Sunday morning, Jakarta has a car free period from 6 am to 10 am and tons of people come out to walk or jog, little food stalls were set up around the circle, there were bands, dancing, people in costumes and was able to walk around the circle and enjoy the festivities. There was security and I always felt safe. Traffic in Jakarta is horrendous and it took a long time to get anywhere from there, but I think that holds true no matter where in Jakarta you stay. Overall a lovely experience and I can recommend the Grand Hyatt Jakarta whole heartedly.
Excellent location. Very good ambiance. Hotel staff is courteous. Easy access to Mall, offices, tourist spot, public transport and shopping area. Would love to visit again the hotel. The best part is this hotel is located in the heart of the city.
"Excellent hotel for weekend gateway"
We have pleasant stay there for a werkend gateway and we are delightful enjoyed during weekend... will come back to enjoy another weekend ahead The room is clean, and the view from the room is fantastic... there are facilities such as basket ball area, nice swimming pool, and they have jogging track... the foods for breakfast so fantastic.. we are enjoy stay there...
Despite the age of the building, the Hyatt quality is still well-maintained. The rooms we stayed in were nice, well-appointed and spacious. With all the facilities (shopping, dining, cinema and nice spa/gym/pool) immediately available without having to leave the building, it was a nice place to have a short diversion from daily routines.
"Still my favourite hotel in Jakarta"
It has been 2 years since my last stay at the Grand Hyatt Jakarta. I just spent 5 nights in December and Grand Hyatt still my favourite hotel to stay in Jakarta. Excellent service, comfortable rooms and bed. A great selection of restaurants. The buffet breakfast served in the Grand Cafe is one of the best buffet breakfasts I've ever had. Such a good range of foods. I'll be back again for sure!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM