of TripAdvisor Travelers recommend this hotel
"Perfect Eid getaway!"
This was my first visit to Oman and the Grand Hyatt was amazing! We booked during Eid, which was busy, and the first room we were put in was small and faced the parking lot. The next day the concierge changed us to a room facing the pool courtyard, and was higher up. The staff really took care of us and we were impressed with the amount of amenities in the hotel; gym, spa, pool, beach access, and several restaurants.
"Good location, great staff"
hotel location is good, swimming pool is small, staff are friendly. Rooms really need to be renewed as furniture are old and there was no chair and table in balcony. The only issue is my room was facing the taxis parking where there was a lot of noise during day and evening.
"Very nice hotel"
Actually , I went to the hotel to attend a conference there, so i visited only the afrah ballroom and the restaurant outdoor. Actually , I liked the organization, and the place , very clean, good staff, only one thing the toilets for men were not always clean.
Having stayed at this property a couple times before (without providing a rating), i did not want to pass up this opportunity. The level of service has been high quality and consistent. The food has been remarkable - from breakfast lunch and dinner buffets to on property restaurants. The property was clean and inviting. This stay we were greeted by the owner and his assistant and were consistently checked on throughout the 5 night stay. Really is a wonderful resort and am considering booking a holiday with my family.
"How to ruin the end of your holidays"
We have spent the most amazing trip in Oman, ending it in the Shangri La, al husn resort. We loved so much spending time in Muscat that we decided to change our flights to spend one more night, and elected the Grand Hyatt... the decorum is completely overloaded, and outdated. The Italian restaurant feels like a bad movie set, and is mostly crowded with business lunches. The first room we were allocated to had a cigarette smell but was fortunately changed for a new one with Parking view. The courtyard of the Hotel is awful, swimming pool clearly needs a refresh, and access to the beach is basically not managed by Hyatt. On the beach it smells really bad (like old fishing net with some remainder) and it feels like leaving the hotel as there is no furnitures provided. At night time the place is literally attacked by mosquitos, probably due to the fountains surrounded by bridges... really...in 2017' As our booking gave us access to some “grand club facility” we were invited to access a cocktail at 6pm, entering the place feels like being in a bad airport lounge, no cocktails but cheap open bar with wine and beer cans. The positive side: staff is mostly nice, the problem is that you don’t pay 500€ for a smile. Don’t go there unless you are really forced to. Gregoire
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM