of TripAdvisor Travelers recommend this hotel
"Nice hotel, good location, great service "
The Grand Hyatt is a comfortable, well equipped hotel. The rooms are extremely comfortable. Food is expensive by UK standards, but not over priced compared to similar hotels in Oman. The Italian is ok, the poolside menu is a bit dull, but the buffet is excellent for both breakfast and diner. With access straight onto the promenade and beach it is nice for romantic walks. The water is very clean with all sorts of sea life in the tidal pools. Overall a good hotel, especially if you can find a special rate.
"Rooftop dinner "
Me and Partner waited for month for Safari Grillhouse to reopen and I would just like to say that it was totally worth the wait. We dined there last Friday and enjoyed the whole experience. The 3 course meal with wine and beer included is a great deal. We ordered for a rib eye and a salmon and they were served exactly how we asked it to be cooked and the sides to go along with your main course were equally delicious as well. The staff working at the grillhouse are absolutely exceptional !!!! From the manager Sameer to our waiters Anthony and Rashid were all very attentitivr friendly and welcoming. We are surely coming back and bringing more people with us .
We have just returned from a weeks stay at the Hyatt. We really enjoyed our stay, and cannot speak highly enough about the customer service we received during our stay Quite a few of the reviews on TripAdvisor mention that the hotel is ‘dated’; however, we were pleasantly surprised and loved the hotel. We stayed in a club room, and would highly recommend this. The room was very spacious , with a lovely bathroom , and the house keeping service was exceptional, our room was serviced twice a day , and we were also provided with copious amounts of bottled water which was an added bonus. The room was always spotlessly clean, and it was lovely the have a full sized bath and an endless supply of hot water!! Breakfast was served in the club lounge, it’s not the full blown huge breakfast that you will get I the main restaurant , but more than adequate for us: cereals, fresh fruit, cold meats and cheeses , and lots of bread and pastries, they will also cook eggs for you. The juices were all freshly squeezed. You can access the lounge during the day for refreshments, and there are alcoholic drinks and a hot buffet provided from 6:00-8:00 every evening. The evening canapés and buffet are exceptional, with plenty of choice of both hot and cold dishes, we actually didn’t dine out on several evenings as the food in the lounge was so good. The staff at the hotel were all delightful and couldn’t do enough to help. We dined in the Italian restaurant and the food and service were impeccable. I would highly recommend this hotel, based on our experience in a club room with view, I think paying the extra for the club package is well worth the extra and exceptional value for money. The hotel is situated on the beach , which is great as you can walk for quite some way in either direction, and when we were there there was hardly anyone else on the beach ( apart from sand crabs , and the occasional beached jelly fish) Lovely hotel, highly recommended.
"October Long Weekend"
We love this hotel. It's beautiful, the interior is in traditional Arabic style, everyone we encountered was helpful and friendly, it's clean and comfortable. We loved the Indonesian restaurant - the deal they have with the 4 course meal and drinks is great! The bar staff at the pool bar are especially fun! The pool is awesome, including of course the lazy river! We would stay there again.
"Dated and Tired"
I have been to Muscat plenty of times and would recommend far better hotels for the price. The Grand Hyatt is no where up to Hyatt standards and feels very dated and tired. Much better hotels to be had in Muscat at a similar price such as the Intercon, Centara and Crowne Plaza.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM