Grand Hyatt Playa del Carmen Resort

esquina Calle 26 1a Avenida, Playa del Carmen, Mexico - Downtown
4.4
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Queen Miniplunge Pool
409 sq ft
Non-smoking rooms
Bed turn down service
Bathroom
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Queen Miniplunge Pool
Advance Purchase Rate
Advance Purchase Rate
Breakfast included
All Inclusive Package
All inclusive
Flexible Rate
Flexible Rate
Breakfast included
hotel room image
Grand Room with king bed
409 sq ft
Air conditioning
Alarm clock
Ironing board
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Grand Room with king bed
Advance Purchase Rate
Advance Purchase Rate
Breakfast included
All Inclusive Package
All inclusive
Flexible Rate
Flexible Rate
Breakfast included
hotel room image
partial ocean view room with two queen beds
409 sq ft
Bathroom
Hairdryer
Bathrobe
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partial ocean view room with two queen beds
Advance Purchase Rate
Advance Purchase Rate
Breakfast included
All Inclusive Package
All inclusive
Flexible Rate
Flexible Rate
Breakfast included
hotel room image
Ocean Front room with king bed
409 sq ft
Non-smoking rooms
Bed turn down service
Bathroom
show more
Ocean Front room with king bed
Advance Purchase Rate
Advance Purchase Rate
Breakfast included
All Inclusive Package
All inclusive
Flexible Rate
Flexible Rate
Breakfast included
hotel room image
Ocean Front room with two queen beds
409 sq ft
Bathrobe
Slippers
Queen size bed
show more
Ocean Front room with two queen beds
Advance Purchase Rate
Advance Purchase Rate
Breakfast included
All Inclusive Package
All inclusive
Flexible Rate
Flexible Rate
Breakfast included
hotel room image
Grand Suite
613 sq ft
Bathrobe
Slippers
King size bed
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Grand Suite
Advance Purchase Rate
Advance Purchase Rate
Breakfast included
All Inclusive Package
All inclusive
Flexible Rate
Flexible Rate
Breakfast included
Swim up Room with king bed and Club Access
409 sq ft
Non-smoking rooms
Bed turn down service
Bathroom
show more
Swim up Room with king bed and Club Access
Advance Purchase Rate
Advance Purchase Rate
Breakfast included
All Inclusive Package
All inclusive
Flexible Rate
Flexible Rate
Breakfast included
hotel room image
Swim up Room with queen bed and Club Access
409 sq ft
Internet WIFI
Cable/satellite TV
Flat Screen TV
show more
Swim up Room with queen bed and Club Access
Advance Purchase Rate
Advance Purchase Rate
Breakfast included
All Inclusive Package
All inclusive
Flexible Rate
Flexible Rate
Breakfast included
hotel room image
Grand Room with two queen beds
409 sq ft
Queen size bed
Two double beds
Mini-bar
show more
Grand Room with two queen beds
Advance Purchase Rate
Advance Purchase Rate
Breakfast included
All Inclusive Package
All inclusive
Flexible Rate
Flexible Rate
Breakfast included
hotel room image
partial ocean view room with king bed
409 sq ft
Air conditioning
Alarm clock
Ironing board
show more
partial ocean view room with king bed
Advance Purchase Rate
Advance Purchase Rate
Breakfast included
All Inclusive Package
All inclusive
Flexible Rate
Flexible Rate
Breakfast included
hotel room image
ocean view room with king bed
409 sq ft
King size bed
Mini-bar
Kettle
show more
ocean view room with king bed
Advance Purchase Rate
Advance Purchase Rate
Breakfast included
All Inclusive Package
All inclusive
Flexible Rate
Flexible Rate
Breakfast included
hotel room image
ocean view room with two queen beds
409 sq ft
Bathrobe
Slippers
Queen size bed
show more
ocean view room with two queen beds
Advance Purchase Rate
Advance Purchase Rate
Breakfast included
All Inclusive Package
All inclusive
Flexible Rate
Flexible Rate
Breakfast included
hotel room image
King Miniplunge Pool
409 sq ft
Non-smoking rooms
Bed turn down service
Bathroom
show more
King Miniplunge Pool
Advance Purchase Rate
Advance Purchase Rate
Breakfast included
All Inclusive Package
All inclusive
Flexible Rate
Flexible Rate
Breakfast included

Location

Grand Hyatt Playa del Carmen Resort is conveniently located on a 460-feet (150-meter) stretch of ocean front. The hotel is in the heart of Playa del Carmen, within walking distance of the famous La Quinta Avenida (Fifth Avenue), the scene for shopping, nightlife, gastronomic venues, and many other Playa del Carmen activities.
Located on Mamita Beach, Playa del Carmen's major beach, Grand Hyatt Playa del Carmen Resort is 3 blocks from the Quinta Alegría shopping centre, and 45 minutes from Cancun International Airport (CUN).

esquina Calle 26 1a Avenida, Playa del Carmen, Mexico - Downtown

Amenities

General amenities

  • Gift Shop
  • Air conditioning
  • Disabled access
  • Elevator
  • Safety deposit box

Room services & amenities

  • Room adapted to disabled people

Transport Services

  • Car hire

Wellness facilities

  • Beauty salon
  • Fitness centre
  • Massage
  • Non-smoking rooms
  • Spa
  • Sauna
  • Wellness facilities

Sports & activities

  • Bike rental
  • Yoga

Reception services

  • Currency exchange
  • Concierge
  • Luggage storage
  • Reception
  • 24-hour front desk
  • Tourist information
  • ATM/cash machine on site

General services

  • Honeymoon
  • Multilingual staff
  • Wedding
  • Babysitting
  • Doctor on call
  • VIP Facilities
  • Wi-Fi

Cleaning Services

  • Ironing service
  • Laundry facilities

Entertainment & Leisure

  • Lifeguard
  • Beach
  • Outdoor swimming pool
  • Beach beds
  • Beachfront
  • Kid's club
  • Games Room
  • In-house entertainment

Parking Facilities

  • Valet parking

Dining

  • Buffet breakfast
  • Breakfast
  • Bar
  • Pool bar
  • Gourmet restaurant
  • Restaurant
  • Snack Bar
  • Room service
  • Beach restaurant

Business facilities

  • Conference facilities
  • Meeting/Banquet Facilities

House Rules

  • 100% non-smoking hotel
  • Option to book entire hotel

Sanitary Measures

  • Sanitized rooms
  • Contactless check-in
  • Contactless check-out
  • Enhanced cleaning
  • Food served in the rooms
  • Regular health check-ups for staff
  • Room rested post check-in
  • Room rested post check-out
  • Sanitizer provided for clients
  • Social distancing measures

Conditions

Check-in/ Check-out
Check-in 03:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
Visa, MasterCard, American Express

About this property

Location
Mexico>Playa del Carmen>Downtown
Number of rooms
314
Grand Hyatt Playa del Carmen Resort

Reviews

  • Tripadvisor Reviews (5523)

4.4 /5This average is based on 5523 reviews

Cleanliness
Sleep quality
Value
Service
Location
N
nessasary1Newark, New Jersey Jun 2025

Unfortunate

The resort was okay. I gave it two stars because the massage I had was amazing. Unfortunately, I was tricked by Marisol to attend a sales presentation at another resort, Dreams Jade, after she assured...

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M
MotorCityDudeMacomb, Michigan Jun 2025

Grand Hyatt second was great

We decided to revisit Playa and the Grand Hyatt we were here 9 yrs ago and they had just open. Our experience was great a fresh and new hotel all nice and shiny. I must that hotel is still nice and re...

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DW
david w Jun 2025

The worst hotel experience possible

The hotel was filthy..I paid for an upgrade and the room was so dirty.I made them change the curtains as they had huge stains on them.No apology.When I checked out I was handed a bill for £3000.00 eve...

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AT
Andrew T Jun 2025

Grand Hyatt, Great Family fun

Grand Hyatt Playa Del Carmen - Arrival and Check-in - Right from the very start, our transportation from the airport was flawless. The concierge had set that up months in advanced. Upon arrival ou...

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DA
David A Jun 2025

Extremely Disappointing Experience – Poor Service & Rude Management. I rarely write negative reviews, but my experience

The biggest issue was with the manager, Alam, who was shockingly rude and dismissive. Instead of addressing my concerns with care or professionalism, he doubled down on an unnecessary and unjustified ...

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