Location
Grand Hyatt Playa del Carmen Resort is conveniently located on a 460-feet (150-meter) stretch of ocean front. The hotel is in the heart of Playa del Carmen, within walking distance of the famous La Quinta Avenida (Fifth Avenue), the scene for shopping, nightlife, gastronomic venues, and many other Playa del Carmen activities.
Located on Mamita Beach, Playa del Carmen's major beach, Grand Hyatt Playa del Carmen Resort is 3 blocks from the Quinta Alegría shopping centre, and 45 minutes from Cancun International Airport (CUN).
Amenities
Reception services
- 24-hour front desk
- Reception
- Concierge
- Currency exchange
- ATM/cash machine on site
- Luggage storage
- Tourist information
Cleaning Services
- Laundry facilities
- Ironing service
General services
- Wedding
- Wi-Fi
- Babysitting
- Multilingual staff
- Honeymoon
- VIP Facilities
- Doctor on call
Parking Facilities
- Valet parking
Transport Services
- Car hire
Business facilities
- Conference facilities
- Meeting/Banquet Facilities
Sports & activities
- Bike rental
- Yoga
House Rules
- 100% non-smoking hotel
- Option to book entire hotel
Sanitary Measures
- Sanitized rooms
- Contactless check-in
- Contactless check-out
- Enhanced cleaning
- Food served in the rooms
- Regular health check-ups for staff
- Room rested post check-in
- Room rested post check-out
- Sanitizer provided for clients
- Social distancing measures
General amenities
- Gift Shop
- Air conditioning
- Disabled access
- Elevator
- Safety deposit box
Room services & amenities
- Room adapted to disabled people
Dining
- Restaurant
- Gourmet restaurant
- Beach restaurant
- Breakfast
- Buffet breakfast
- Bar
- Pool bar
- Snack Bar
- Room service
Entertainment & Leisure
- Beach
- Beachfront
- Beach beds
- Outdoor swimming pool
- Lifeguard
- Kid's club
- In-house entertainment
- Games Room
Wellness facilities
- Spa
- Wellness facilities
- Massage
- Sauna
- Fitness centre
- Beauty salon
- Non-smoking rooms
Conditions
About this property
Reviews
- Tripadvisor Reviews (5551)
Excellent Experience
This is our first stay at Devossion and the hotel has just opened since it transitioned from a family resort to an adults only resort. The place was very much empty - maybe 40 - 60 people tops. Arr...
show more
My Honest Review of the Newly Rebranded Devossions by Life Aqua (formerly Hyatt Playa del Carmen)
As someone who has been coming to this hotel for years, I can truly say the staff continues to be absolutely incredible. A huge thank you to Hector, Geraldo, Daisy, and everyone at the front desk and ...
show more
a few days in Playa del Carmen
Devossion, Playa Del Carmen August 2025 I had the great opportunity to visit a brand new brand in Playa Del Carmen. The old Grand Hyatt is now Devossioins by Live Aqua and it is everything. I was a...
show more
Love the vibe here!
My wife and I had an amazing time at Devossion! I was there on a FAM with a number of other travel agents checking out the resort as they are working on their transition from a Hyatt property to a Li...
show more
Newly rebranded Adults Only, didn’t disappoint
We spent 6 nights here in a premier ocean front room. The view and room were amazing. Knowing this resort has just recently changed from a family resort to adults only, is important to note. The rooms...
show more