of TripAdvisor Travelers recommend this hotel
"Good stay incredible staff"
We recently stayed here to be centrally located in San Francisco. The accommodations were nice for a Grand Hyatt, however what made this stay out of this world was the staffing. The concierge staff of Joanne, David, Mary and company were of this world. They made sure we had the best info to make our family vacation exceptional and then some how were able to get us same night reservations at places that had significant waits. Worth the stay as a Hyatt but worth more because of the staff.
"A perfect stay in San Francisco"
I loved the online check-in option at the Grand Hyatt San Francisco. We received notification via email when our room was ready. This modern style hotel is located perfectly in the heart of San Francisco. We stayed in room 3411. The room was absolutely gorgeous. The high quality modern furniture made this room chic and comfortable, and the city skyline views were breathtaking. Housekeeping did an amazing job in keeping our room clean and comfortable. The staff at the Grand Club Lounge was very nice and breakfast was perfect, with plenty of delicious breakfast items to choose from.
The hotel was nice but rooms are outdated. We had a good view of the town and some of the bay. Staff was friendly. We did not have any meals here. I probably would stay again but I would not be located next to the club bar, very noisy at all hours not worth the money it cost. Overpriced
"Giants Game visit and wanted hotel nearby."
We're active seniors in our 60's who are also SF Giants fans. Came into town to attend night game. Needed something convenient but not too expensive. To say that Hyatt SF met our expectations is an understatement. Hotel and staff were absolutely wonderful. Every single person across the spectrum of customer service made us feel welcome and special. This was our first experience here and we are trying to plan a return trip to catch a broadway show.
Very nice stay at Grand Hyatt SF. Good location in Union Square. Very nice and helpful staff including concierge. Try to upgrade or pay to use Lounge to save on having to go out for breakfast outside hotel. Also includes snacks light dinner and drinks in the afternoon and evening.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM