of TripAdvisor Travelers recommend this hotel
Thanks Grand Hyatt for making our anniversary a fun memorable one. Loved our room and off course the view had to seal the deal! We also got complimentary wine and chocolates with strawberry. Which was amazing!! The guest service given by the staff here was outstanding and we'll definitely be staying here again for future celebrations.
"Poor staff services"
The worst staff attitude in the whole Hyatt hotels that I ever stayed. Front door staffs aren't helpful even they see you carrying luggages. Check-in staffs are cold and always try to ask you to pay more to upgrade to a better room.
"Great for a biz trip"
I stayed while on a recent business trip and was very pleased with my stay. I was lucky to be a mobile key beta tester, which worked out perfectly and allowed me to bypass the check-in process (and also not worry about whether my phone and my key ever touched). The room itself was more than adequate...yes, the carpet and the furniture felt and looked a little tired, but the room and the bathroom were more than adequate. And while the bar was a nice "end of day" sanctuary with a nice assortment of local wines (and bonus snack of cheese popcorn), the hotel's location made it easy to explore. There's a Starbucks directly across the street, where folks don't judge if you stop in in your pajamas. And just in case, there's also a CVS across the street. Plus, there's a couple suitable restaurants within a quick walk, and it's just a 20 min walk to the Ferry Building. I also used the gym, which totally met my needs and expectations and wasn't too crowded during the early morning hours. One additional thing that I always enjoy is that there was a water dispenser in the ice area on my floor. I really appreciate that extra kind of touch.
"This Grand Hyatt in the City where my wife and I left our Heart."
San Francisco, it's one of my preferred cities in America, you never get to know if you're in USA, due to the lot of people from different Asian countries such as Japan, China, South Korea, Vietnam,Malaysia and of course Thailand I can't complain about this beautiful city, when you cross the Golden Gate Bridge, to se the Muir Woods Park, while in the city to make an stop on once the best China Town in America, their Restaurants superb on different Asian dishes displays and flavors, for me quite a very interesting bet for a real loving vacation, for this and more....I LEFT MY HEART IN SAN FRANCISCO, excuse me I almost forget..the famous Fisherman's Wharf place for good food also, specially for Crabs, Salmon, Tuna fish and big shrimps dishes. Now to finish this fascinating explanation on my beloved City of San Francisco(SFO). Many years ago on my honeymoon journey with Pan Am, we visited the Castiglione Restaurant at Fisherman's Wharf, my suprise was to see personally and greet him, the owner of the place New York Yankees Baseball's player...JOE DIMAGGIO, who was born in California in a little town near San Francisco, called Martinez, unforgettable remembrance for ourself and a big testimony left to our three sons and five grandchildrens in Madison,Wisconsin and Orlando, Fla, oh sorry to tired to tell you these herein lived. Arigato, Touche,Grazie, Merci, Danke, Grazie, Gracias, Obrigado and ..THANK YOU my dear TRIPADVISORS friends for ever and ever.
"Excellent hotel in a perfect location"
I enjoyed our stay at this hotel. The location is perfect: close to Union Square but with the access in a quieter street. The service was good, also the food at the main restaurant. This is best Dog Friendly Hotel we had ever stayed.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM