of TripAdvisor Travelers recommend this hotel
"Worth the price"
The view and location is unbeatable. Hotel staffs are very nice. Rooms are clean, definetly a 5 stars experience. The only comment would be the hotel is a bit old.,, if some facilities can be renovated a little bit, that would be really awesome,, especially the lift... By the way, the buffet brekkie is awesome...
"Best for Business"
Good property with many benefits, particularly for the business traveller. Very close to the IFC mall, about 45 minutes from the airport. Not much to see by the hotel but convenient to much by taxi. Most rates seem to include breakfast which is buffet style and hearty with western and local fare. Rooms vary widely with all having great views. Sizes can be quite roomy to modest and still be a standard rooms. Suite are spacious, well appointed. Gym is well equipped and in one of the top floors so views are amazing. Restaurant, bars are good and work for entertaining guests. One of the bars has live music as well. The hotel and some of the rooms are showing their age but overall it's a fine property.
"Enjoyeable as always"
Been back to the Grand Hyatt now several times and always had a room with splendid view, clean and spacious bathroom. Staff is always helpful with support at busy checkout times, which I do appreciate. Will be back again!
"Always 5 Stars"
My wife and I have stayed at the Grand Hyatt Shanghai four times. We don't return to hotels unless they are really something special. This hotel really keeps getting better. Rooms are beautiful, maintained and updated often. The shower is the best I have ever experienced in any hotel anywhere. Many have spectacular views of Shanghai from floors above 54. You may want to allow extra time for a long relaxing shower. The view from the rooms is amazing and we never tire of watching the activities in the city and the boat traffic on the river. The service is excellent and the location is perfect for walking in the neighborhood or just a short taxi ride to the Bund. Clearly excellent management and attention to quality control result in a hotel where everything works . Can't wait to return.
"Easy Choice for a five star hotel"
There is a consistent quality to the Grand Hyatt hotels, which means you will never be disappointed with your hotel choice. GH Shanghai has the typical sophisticated calm air of a luxury hotel, from the no problem check in to the laid back bars and classy rooms. My flight came in early morning, long before check in opened so they offered me the use of the gym for a shower and change, then a complimentary breakfast. The breakfast buffet was huge with both Chinese and Western food offerings and as much as you can eat. The hotel starts on Level 53 of the Jin Mao Tower and goes up to Level 88, so the views are amazing from the rooms and breakfast table. My room was at the cheaper end, but was a good size with a huge bathroom. I doubt there are any bad rooms in the hotel, as the views from that level are all brilliant. I had one drink in the piano bar, which was expensive and may explain why the bar was empty. Getting to the hotel from the Metro was a little confusing the first time, but once you work out the way through the shopping mall to Line 2, it's easy even. Taxi's are very cheap in Shanghai, so this may have been a better option. Overall great hotel, located in the business district near the Pearl, but 5 minutes to the line 2 Metro station and you can go anywhere in Shanghai ( Tip - buy a multi day Metro card if you are there for a few days - great value )
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM