of TripAdvisor Travelers recommend this hotel
The location was perfect in the middle of shopping area and near MRT station (metro system). The hotel has very good open area spaces compared to neighboring hotels. Staff were very friendly and polite. Room was big and well decorated. Room facilities and amenities were much better than every Hyatt hotels I have ever seen. Spa was very nice. In room dining was disappointing. If you miss the lunch or dinner time, the 24 h menu has a few variety and choices and unfortunately those available foods are not good in quality. House keeping was very good. Check in and check out was fast enough. Nearby you can find many shopping malls, many restaurants and also a cinema. Internet quality was good.
"Superior Service , Great location"
As always at this hotel the staff are excellent - great service and great facilities.The remodelled Martini bar is lively and recommended . Rooms are quite large with excellent aircon and the best beds anywhere.
"Another great stay"
Another great stay in a Grand Deluxe room. All my preferences were remembered upon check-in. The staff were extremely friendly and attentive, nothing was too much trouble. A very nice hotel with lots of leisure area to use and explore. Looking forward to my next stay.
"One of the greatest business hotels of the world"
Without doubt my favorite hotel to stay at in Singapore! Upon arrival we were warmly welcomed by the staff. The staff were extremely friendly, the restaurants very flexible (appreciate this!) and the restaurant supervisor deserves a special thanks. We had two great evenings there, which obviously also added up to the experience. This is a true 5-star hotel and the atmosphere is so special that it really felt like home to me. All respect for the general manager who does a great job a true sample of excellent hospitality!
"Fantastic location and facilities"
We stayed here for 3 nights at the end of a long family holiday. We were met from the taxi and taken up to check in at executive lounge level. We had a club king deluxe room and had plenty of space for 3 of us. There was a good choice of food at breakfast in the lounge and attentive staff. The best part of having lounge access we discovered during check in, when they stated to us that children under 12 were not permitted in the lounge during evening cocktails, but instead were offered an evening reservation at the Oasis restaurant by the pool for the same evening drinks and choice of meal from their menu every evening! While being initially disappointed that we couldn't use the lounge during the evening, we quickly discovered that this alternative was amazing, it's not something that we've experienced in other hotels where we've had lounge access. I cannot recommend this hotel enough if you have young children. The staff at Oasis, particularly Sienna and Wai Wai, made our daughter feel very special eating there, and she loved the attention they gave her every evening. We were also fortunate enough to have complementary use of a stroller during our stay - which is another great bonus. We used the gym while staying here, nice and modern, and plenty of equipment. And the pool area is beautiful and nicely maintained. We usually stay in a couple of hotels when we stay in Singapore, on the way to and from other destinations and we will definitely try to stay here again in future - we were so impressed.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM