of TripAdvisor Travelers recommend this hotel
"Amazing Hyatt in Roppongi Hills in Tokyo"
EXCEPTIONAL property with the graciousness and unparalleled service of the Japanese people!! Located in the wonderful Roppongi Hills developed by Mr. Mori, it's centrally located and accessible by subways and trains. Rooms are wonderful and the service is second to none. The Grand Club provides wonderful breakfasts and cocktails with nice horderves. Highly recommended having this option included in your rate. Resteruants onsite are exceptional.
"Perfect location if you want to be near Roppongi/Aoyama/Hiroo/Nishi-Azabu/Omotesando"
I picked this hotel because I like the area. I love shopping in Tokyo Midtown and the Aoyama area, which has a lot of cool little boutiques. I also like the Hiroo/Ebisu/Nishi-Azabu area for shopping and eating. The hotel rooms are very comfortable and quite large (for Japan. Great showers and bath. Ask for a room with city view. The concierge is very good at suggesting places to eat and making reservations. I used the concierge service on the two nights I was in Tokyo and both recommendations were excellent.
"Great hotel in Roppongi adjacent to shopping, dining and entertainment"
Exceptional facility, staff and location Well appointed with a full range of services and amenities Customer focused, polite to a fault and responsive staff Gym and pool Restaurants on site and adjacent offering full range of styles Executive level club offers view, lounge, breakfast, hours doeuvres and drinks Stayed here many times and never disappointed
"Best Hyatt thanks to the wonderful staff"
Amazing service, friendly staff, clean rooms, delicious food, perfect location. I stayed for two nights and was constantly amazed by the service as small details were not ignored. For instance, I asked them to hold my luggage as I had to check out and my flight wasn't for another 8 hours. The bellboy waited for me to checkout and get the printed receipt to put into my luggage so I wouldn't have to carry the receipt around. That extra two minutes he waited is such a minor action but speaks volumes about the care and thoughtfulness of the service. I was impressed. The rooms were clean, still in good shape (still like new!). This is my fourth time staying here, the first time was in 2007 and the rooms are even better now. The hotel is very centrally located and easy to get around, close to subways and taxis. Would stay here again for sure. Thanks to the wonderful staff.
"Home away from home"
I've stayed here more than any other hotels in the world. I have always been impressed every time. Nothing here is less than perfect, and I literaly mean it. Another flawless service though my stay this time. Grand Club is a gem.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM