of TripAdvisor Travelers recommend this hotel
I recently traveled to DC for a short business trip. While a bit on the pricey side, i think the Grand Hyatt is a great property. Centrally located in DC. Lobby is impressive. I did an app check in and my room was ready at 2PM, well before the posted check in time. I still had to pick up my key at the front desk. They could have used another person working at that time. Room is very nicely furnished. TV is great. Ordered room service for dinner, which came exactly on time. Overall, a solid stay and worthy of five stars. Would stay again.
"Great place to stay in DC"
We were a family of four that stayed here in October 2017. Nice spacious and clean room. Great location for exploring DC. The best breakfast buffet!! Omeletstation station fantastic. Good deal if you get the buffet included.
"Too expensive for what you get"
The hotel is located at a currently hot area in DC, with great restaurants at walking distance. It also has a really cool restaurant and bar inside, in addition to a Starbucks. Check in and check out services are speedy and efficient. However: Rooms are old, my closet’s doors did not close, bathroom was not according to the price. Elevators are even older - they take a long time to arrive and some of them work badly. Complementary internet does not work well. You need to walk to another building to use the gym and pool. Room service takes at least 40 minutes and kitchen closes relatively early. When I arrived I wanted a basic sandwich or a burger and could not get it at the bar and room service took really long. Maybe understaffed' In summary, the price I paid for the room (299 + taxes per night) is at least 50% over of what I would pay. Quality is much lower compared to other hotels in the same price range like the W
"Great Experience "
Stayed at the Grand Hyatt Washington for 3 nights. Fantastic service. Twin Room was very big. Bathroom also roomy. Bed was very, very comfortable. Very good facilities. Undercover walk to Metro Station. Outstanding location. Highly recommended.
"Wonderful place to stay while in DC"
I currently work in a luxury hotel so the mental standards that I set are usually out of reach for most properties I stay at . This hotel was located perfectly in the city within walking distance of many good restaurants, shopping establishments and the tourist sites. During my stay here I encounted nothing but excellent service and attentitive staff that had smiles on their faces. Service from getting amenities to the room to getting cocktails at the bar to just having light conversation with the staff was great. When we first walked into our room I was a bit nervous because it seemed outdated and old, but honestly the room and hotel was spotless and above anything else in hotels I believe that the building and how the rooms are are something that can't really be changed; it's the quality of service from the staff that make the experience what it is and they did not fall short in any way.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM