"Another wonderful Kempinski experience"
Have stayed almost every Kempinski in China. I love the service and the product. The staff at the front were professional and courteous. The room was .....well.....I am speechless. I stayed in room 2810. Great view and a Bunderful room. The staff at the lounge on the 30th floor were engaging and dynamic and I think John was a terrific host. Must stay here again.
Very nice hotel. Large well appointed rooms. Fantastic bathroom with amazing shower. Comfy bed, great buffet breakfast. In Shanghai work out the location you will do most things in and stay as close to it as possible as moving around at peak times can be slow and a hassle.
Great place. Excellent service sumptuous breakfast. Happy happy hour. Helpful conceirge service Great location close to the metro. I enjoyed my stay. Excellent room service. Clean and efficient. Not enough words to say
"Good hotel, expensive food."
Great room - spacious, clean, modern and well-maintained. Carpet was a little dirty. View was of the car park, so nothing to crow about there. Service was prompt and courteous. Buffet is not worth the money as the selection is terrible, other restaurants seemed massively overpriced so we went elsewhere.
"Disappointed in Service"
Stayed for 3 nights with my highly expectations, location, hotel facilities is very good but I am disappointed in services, I have askd informations about jazz bar with concierge team including lady in red but no one can or able to help me, they have no clue (which is promoting in hotel website), every afternoon when I was in room, housekeeping team came to myroom without any permission. Had late lunch one time I have to waited for almost half hour to get one dish.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM