GRAND MERCURE SHANGHAI HONGQIAO Luxe

The property was good but can not say the best. It is very much far away from the city centre. The Indian restaurant is 9km from the hotel. The hongqio airport is 100 MTR from the property. The hongqio railways station is also very near to the hotel from there we can catch bullet (fast train).

After long journey because we took night flight so after check in we fresh up and take a nap, very comfortable beds, very clean and all are perfect for our rest. We awake about 7pm and try to go to pudong but when we reach lobby, it's heavy rains so we decided to seat at lobby bar to enjoy welcome drinks and dinner as well. Very nice restaurant and they provide big screen for watching football game, at 9pm they pamper us with live jazz music. Two beautiful lady's sing a few jazz song very entertaining.  Internet is very slow so after complain they put a WiFi router in my room, it's help a bit but not as I expected.  Showers is perfectly fine with full amenities also very clean. Overall it's fine, just a little far to reach the station for subway expecially in raini days it's cost us a lot on taxis. I also can't find 7 eleven for purchase some water bottles because the compliment from hotel is only two small bottle.  Maybe it's good for business travelers. Take a little while to get a taxi and traffic jam in certain time in front of the hotel.  

We really enjoyed our stay at Grand Mercure, Shanghai. Location was great, walking distance from underground train, and plenty of shopping, restaurants and other amenities just around the corner. The hotel was ultra modern with spotlessly clean rooms and very good wifi. Breakfast buffet is excellent. We did not try the hotel restaurants for any other meal. Gym was good and water in the indoor pool was refreshingly warm.

The GRAND MERCURE is truly a superb experience in its own right. Staff are super friendly and helpful to name Audrey in the bar, the service was excellent. The restaurant with a lot of choices for my breakfast is a great deal. It almost feels home from home. The room, a lot of space, very clean, with a kitchenette, and large bed, love it. Thank you so much to welcome me for my short stay. Will come back again, for sure.

The location is great. Surrounding area was decent; busy in the day and quiet at night. Staff was well mannered, upholds the brand reputation. However the room was a bit worn out. The toilet was the worse. Had the sewage smell, rust ... etc. The baby cot fell apart when I tried to move it. I only then realised the bed was only held together by a few loose bolts. Did not have proper sheets for the baby cot either. Single size bed sheet was folded and placed on top of the cot. It was not even tucked underneath the bedding. Did not dare to let my daughter sleep in the cot.