Location
Grand Velas Riviera Maya is a luxury beachfront resort along the Caribbean coast in the Riviera Maya, just 2.5 km from downtown Playa del Carmen and close to the town’s shops, restaurants, and nightlife. Cancún International Airport (CUN) is approximately 55 km (about a 50–60 minute drive) from the resort, offering convenient access for travelers.
Amenities
General services
- Wi-Fi
- Wedding
- Wedding services
- 24 hour security
- Free WiFi
- All Inclusive Options
- Babysitting
- Multilingual staff
- Honeymoon
- VIP Facilities
- Doctor on call
- Fire safety compliant
Transport Services
- Airport transfer
- Limousine service
- Taxi
- Car hire
- Car with driver
- Free beach shuttle
- Shuttle service
General amenities
- Air conditioning
- Elevator
- Garden
- Gift shops or newsstand
- Safety deposit box
- Shops in hotel
- Summer terrace
- Terrace
House Rules
- Children welcome
- Pets not allowed
Reception services
- 24-hour front desk
- Concierge
- Early check-in
- Late check-out
- Express Check-in / Check-out
- Porter
- Luggage storage
- Tour organisation
- Tourist information
Entertainment & Leisure
- Motor boating nearby
- Boat tours nearby
- Ecotours nearby
- Bodyboard on site
- Guest education on local ecosystems and culture
- Pool umbrellas
- Beach
- Beachfront
- Private beach
- Direct access to private beach
- Beach sun loungers
- Beach towels
- Beach umbrellas
- Swimming pool
- Outdoor swimming pool
- Children's pool
- Infinity pool
- Pool sun loungers
- Kid's club
- Children's games
- Children's toys
- Infant/toddler toys
- Indoor play area
- Excursions
- Entertainment staff
- Evening entertainment
- In-house entertainment
- Live entertainment
- Games
- Games Room
Dining
- Vegan menu options available
- Restaurant
- Gastronomic restaurant
- Gourmet restaurant
- Beach restaurant
- All-Inclusive meal plan
- Breakfast
- Buffet breakfast
- Bar
- Pool bar
- Snack Bar
- Swim-up bar
- Lounges & Bars
- Cafe / Bar
- Beach bar
- Room service
- 24 hour room service
- Coffee shop or cafe
- Food & Beverage outlets
- Afternoon tea
- Alcoholic beverages
- Vegetarian dishes
- Gourmet Getaway
- Private picnics
- Couple's private dining
- Wine cellar
Wellness facilities
- Spa treatment room(s)
- Spa
- Spa / Wellness Packages
- Wellness facilities
- Massage
- Beauty & skincare treatments
- Facial treatments
- Indoor pool
- Heated swimming pool
- Steam room
- Spa Lounge / Relaxation Area
- Fitness centre
- Fitness classes
- Non-smoking rooms
Sports & activities
- Water sports equipment
- Kayaking
- Watersports on site
- Yoga
Cleaning Services
- Full service housekeeping
- Dry cleaning
- Laundry valet service
- Ironing service
Business facilities
- Meeting rooms
- Computer station
- Copying & printing facilities
- Meeting/Banquet Facilities
Room services & amenities
- Stunning views
- Family rooms
- Daily maid service
- Room adapted to disabled people
- Accessible bathroom
- Heated guest rooms
- Wakeup service
Parking Facilities
- Private parking
- Valet parking
- Free self parking
Conditions
About this property
Reviews
- Tripadvisor Reviews (6584)
10/10 experience!
We had an amazing experience and I can’t wait to come here again! The service is 10/10. We absolutely loved our concierge team; Jeronimo & Braulio & Alfonso.
10/10!
Our family just returned from an incredible spring break at Grand Velas Riviera Maya, and one of the highlights of our trip was the exceptional care we received from our concierges—Jeronimo, Braulio, ...
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Wonderful experience
My husband and I had a wonderful experience at Grand Velas Riviera Maya. The resort is beautiful and impeccably clean. The lush jungle area of Zen Grand was tranquil and totally relaxing. The service ...
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Incredible Group Experience!
I cannot say enough about how wonderful the entire experience at Grand Velas is! We took a large group on a retreat there and every single team member on property took incredible care of us. Their eve...
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An Unforgettable Stay! Grand Velas Is on Another Level
Our stay at Grand Velas completely exceeded our expectations in every way. We stayed in the Zen Grand area, and from the moment we arrived everything felt next level. The Zen area is quiet, peaceful, ...
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