Location
Grand Velas Riviera Maya is a luxury beachfront resort along the Caribbean coast in the Riviera Maya, just 2.5 km from downtown Playa del Carmen and close to the town’s shops, restaurants, and nightlife. Cancún International Airport (CUN) is approximately 55 km (about a 50–60 minute drive) from the resort, offering convenient access for travelers.
Amenities
Room services & amenities
- Stunning views
- Family rooms
- Daily maid service
- Room adapted to disabled people
- Accessible bathroom
- Heated guest rooms
- Wakeup service
Wellness facilities
- Spa treatment room(s)
- Spa
- Spa / Wellness Packages
- Wellness facilities
- Massage
- Beauty & skincare treatments
- Facial treatments
- Indoor pool
- Heated swimming pool
- Steam room
- Spa Lounge / Relaxation Area
- Fitness centre
- Fitness classes
- Non-smoking rooms
House Rules
- Children welcome
- Pets not allowed
Cleaning Services
- Full service housekeeping
- Dry cleaning
- Laundry valet service
- Ironing service
Sports & activities
- Water sports equipment
- Kayaking
- Watersports on site
- Yoga
Parking Facilities
- Private parking
- Valet parking
- Free self parking
General amenities
- Air conditioning
- Elevator
- Garden
- Gift shops or newsstand
- Safety deposit box
- Shops in hotel
- Summer terrace
- Terrace
Reception services
- 24-hour front desk
- Concierge
- Early check-in
- Late check-out
- Express Check-in / Check-out
- Porter
- Luggage storage
- Tour organisation
- Tourist information
Entertainment & Leisure
- Motor boating nearby
- Boat tours nearby
- Ecotours nearby
- Bodyboard on site
- Guest education on local ecosystems and culture
- Pool umbrellas
- Beach
- Beachfront
- Private beach
- Direct access to private beach
- Beach sun loungers
- Beach towels
- Beach umbrellas
- Swimming pool
- Outdoor swimming pool
- Children's pool
- Infinity pool
- Pool sun loungers
- Kid's club
- Children's games
- Children's toys
- Infant/toddler toys
- Indoor play area
- Excursions
- Entertainment staff
- Evening entertainment
- In-house entertainment
- Live entertainment
- Games
- Games Room
Business facilities
- Meeting rooms
- Computer station
- Copying & printing facilities
- Meeting/Banquet Facilities
Dining
- Vegan menu options available
- Restaurant
- Gastronomic restaurant
- Gourmet restaurant
- Beach restaurant
- All-Inclusive meal plan
- Breakfast
- Buffet breakfast
- Bar
- Pool bar
- Snack Bar
- Swim-up bar
- Lounges & Bars
- Cafe / Bar
- Beach bar
- Room service
- 24 hour room service
- Coffee shop or cafe
- Food & Beverage outlets
- Afternoon tea
- Alcoholic beverages
- Vegetarian dishes
- Gourmet Getaway
- Private picnics
- Couple's private dining
- Wine cellar
General services
- Wi-Fi
- Wedding
- Wedding services
- 24 hour security
- Free WiFi
- All Inclusive Options
- Babysitting
- Multilingual staff
- Honeymoon
- VIP Facilities
- Doctor on call
- Fire safety compliant
Transport Services
- Airport transfer
- Limousine service
- Taxi
- Car hire
- Car with driver
- Free beach shuttle
- Shuttle service
Conditions
About this property
Reviews
- Tripadvisor Reviews (6796)
Disappointing
I traveled with my son (8) and stayed at in the Zen area (our first mother/son trip) Food was excellent and the staff was amazing, but will not return for the following reasons: -room strongly smelled...
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Amazing
Grand Velas is a dream vacation everytime we go. It’s our second time here and first time with a family of 5. Every aspect of your vacation is at the highest level is service from food to activities. ...
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Successful All Inclusive w 2 y/o
Great hotel and property for families. Accommodating for children while still being a quality resort for Parents. Kids and teens club were awesome facilities that allowed us to play with our tod...
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All-Inclusive at the Next Level – Wonderful Family Stay
We spent a wonderful week at Grand Velas Riviera Maya and had an absolutely lovely stay. This resort truly takes the all-inclusive experience to another level. The level of service is exceptional, wit...
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Luxury Family Paradise at Grand Velas Riviera Maya — Familia, Don’t Miss This Grand Stay With Your Family
Amazing family experience at Grand Velas Riviera Maya! The atmosphere was luxurious yet relaxing, and the service was honestly beyond exceptional — 100/5. The rooms were spotless, quiet, and beautiful...
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