GRANDKEMANG

My family and I came to Jakarta for my husband's worktrip and we stayed here for 3 nights. Pros: - very strategic location. There is a small boutique mall ie Colony right next to the hotel and there's also various cafes/KFC/night hawker stalls within a stone's throw away. Lippo Mall is also just a 5 min drive from the hotel. For groceries, Lotte Supermarket is also just round the corner. - friendly and helpful hotel staff. Whenever I request for housekeeping, service is quick and efficient. The hotel staff, from the concierge to the staff at the hotel entrance and the staff in the hotel restaurant are all very warm. A+ - nice breakfast buffet spread. Was pleasantly surprised to also find a small no -halal food section. There is a good mix of local and western cuisine and the restaurant has a nice ambience. Cons: - The hotel is quite old. The lifts have a creak to it whenever we use them. Our room aircond is also very loud and the bathroom sink was leaking at the bottom (I requested housekeeping to fix it and they did try their best to get it fixed).

We absolutely love our stay in the hotel. Room was spacious, we were very much welcomed by the receptionist and the breakfast array was fantastic. However, the room dining could be improved on. It was significantly worse than our first stay there. Given the price, we expected more. Just stay away from the fish and chips, we only received 1 slice of fish and thats it!

The experience would have been great, but the bar/club next door played very loud music late into the night. Even with earplugs I could still hear all the bass. I urge the hotel to discuss with their neighbours, because it is a shame to lost customers for something like this.

Very Honest and trustworthy staff We can feel safe here. Overall amenities , location is good . Located central to the City and in close proximity to eateries outside. Taxi service good and taxi readily available on call

having stayed in this hotel many times, I have experienced the pleasantness of the staff at all times. The rooms are very comfortable, clean with plenty of room. I would have no hesitation on recommending this room to friends and work associates.