Located in Los Cristianos, a traditional fishing village and one of the most emblematic spots in Tenerife, H10 Big Sur is just a stone's throw away from the village's famous beaches, port, restaurants, bars and boutiques. Tenerife Airport is 15 kilometres away.
this hotel is beautiful,staff were very helpful. We booked with half board, the food was good, evening meal served up to 10.00 pm. The only small down side is the hotel do not provide irons and they charge for the laundry service.Comment of M. Roy , United Kingdom the 2016-05-05
"Quiet, relaxing break in a great hotel "
First day or so at the hotel and area it's in, I wasn't sure whether we would like it. However, I needn't have worried as we ended up having a great holiday and probably one of the most relaxing chilled out breaks we've had. The hotel is spotless and it's kept clean in all areas all the time. We had a suite which was huge and value for the money. It had 2 balconies front facing the sea and back facing the mountains. It even had a walk in shower and jacuzzi bath. The maid left us little gifts every day, sometimes wine, sometimes chocolates but always left something for us. The food is good quality but my wife found the variety an issue because there wasn't much choice or variety over the week and it became repetitive. This is probably because it's a small hotel and there would be no sense in over catering for a small number of people. Although the hotel is small, we found it friendly and the staff are very good with the guests and nothing is too much trouble and everyone on the staff seem happy to help. Being in a small hotel also allowed us to make some nice friends for the week and everyone seemed to get on in a big group. Oh yes, and being adults only meant it was so chilled and relaxing. You wouldn't think it would make such a big difference but it does. The pool was heated and we went in every day with no issues. There is also a lovely jacuzzi outside that is warm and relaxing when you push the button to get it bubbling. The area is very quiet down the far end of los Cristianos but a short walk and you can easily find things to keep you entertained. In the end, we loved this hotel and would definitely return the next time we want a quiet, relaxing chilled out holiday.
"Would go back and that says it all"
We went to this hotel with Thomas Cook and on arrival in Tenerife we were very unhappy with the arrival at the airport. We were transported to the terminal via a bus but we were kept on because there was a huge queue waiting to get into the terminal. We had a long slow queue to passport control and then found our luggage was in an overspill luggage belt which was not easy to find. Too many people arriving at the same time. We then had a long wait to set off on the coach and the coach travelled around the world to get to our hotel. From landing it took 2 Hours to get to the hotel. As we were late in arriving we were advised to go straight in for our meal. When we got to our room the cases were there and first impressions were good. We booked a deluxe room which had a large balcony and sun beds. Although it was busy we had no problems getting a sun bed around the pool. The room was spotless and the staff could not be nicer. Usually we get wearing of the food by the end of a week but this hotel was different, we enjoyed all our meals, food was first class. I can find nothing wrong with this hotel and will go back soon. keep up the good work. I have gave the location a lower mark as the area is a bit of a concrete jungle with an area full of drop outs further along from the hotel, however they were no bother.
"A gorgeous adults only hotel"
Let me make a short review: 1. Reception and stuff: I've stayed in similar hotels a few time, and here I liked most of all the honesty, clean smile of staff, and amiability of them which made our holiday to be the perfect one. Even if we didn't had the chance to stay very much into the hotel during the day, in the morning and while dinner time they were impeccable. The reception was very communicative and opened. The person who was cleaning the room during the day made our room to looks like we've just arrived there for the first time every day. The kitchen staff and waitress were very nice and it was a pleasure to chat with them. 2. Room: You can find in the room all what you need. Starting from the bath kit, then a nice and modern shower, a beautiful arranged room, a nice TV (not the regular small one you can find in all the hotels) and the best... the view. It's just the element that made my journey each time the best or the worst. In this case was the best. Tips: Try oceanview rooms at 6th floor (we had 608). Pic in the attached photos. 3. Food: The food was really great, fresh each time and in every day it was a different combination (it's a one week combination cycle). They have food which can be cooked in front of you, starting from: mussels, shrimps, bacon, different pasta, paella, pancakes with flambeed fruits and so on. 4. Restaurant and terrace: To be honest, me and my wife, we've never stayed inside the restaurant. The terrace is just the perfect place. In the morning and during the dinner time, Tenerife's temp is just the element that makes the difference from other hot islands. On the terrace, if the tables are full, you have to wait at the entrance until one is free (most of the time there are available) and the waitress come and drive you to a table with clean tablecloth. 5. Pool / Bar: Well, for this I can't say too much because I actually didn't used them. In Tenerife if you are young or middle age person, or even third age person, it's a pity to stay and not do active things. But both they were looking really great and I can bet it's a relaxing place from what I saw.
Amazing staff superb room everyone so friendly wonderful time clean and relaxed with excellent food. Perfect thanks adults only super relaxed atmosphere just remember men need trousers to eat evening meals
"The staff is what makes this hotel so amazing "
I stayed in Big Sur for 3 nights and cannot fault this hotel. Clean comfy rooms. Amazing food. Great location. Brilliant facilities. But most importantly the staff are just the best. They work so hard but are always smiling and have got that personal touch. They definitely made my stay there. Highly recommend!!!!
Credit cards accepted by the hotel: Visa - MasterCard - Maestro
Check-in: 2:00 PM , Check-out: 12:00 PM