"No way near a 5* resort "
Location is good, rooms decently sized and staff helpful. But this property is rather a good 3* hotel or a mediocre 4*. It clearly lacks maintenance and the food offer is way below Dubai standards. Offer is OK, but quality is mediocre at best. Not to mention the bad quality bedding for which management is not eager to do anything. It was a real disappointment as many other properties offer way better value for money in the area.
"A welcome experience at Habtoor Grand Hotel"
First is WOW . From the beginning till the end we were treated incredibly. Everything in Habtoor was stunning and the service is overall it was absolutely amazing thats the highlighted part of Habtoor. Staff were all fantastic and name comes to my mind is Candice by the pool. Great service, friendly,knowledgeable and always smiling, all of them were great team. Food was excellent and best buffet set up. The pools were huge, selection of sun beds and staff were attentive.Thank you from all of us. Hope to get to return one day!
I had to stayed at habtoor grand few times .. so i will write message to everyone who is responsible at habtoor ... You can be very proud of the professional of all your staff. Your staff are in wonderful in their way to ensure, i always had everything i needed. I had a wonderful stay... food and all services was wonderful..You have a beautiful resort and The restaurants too Everything was perfect "Congratulations" For your hotel, All staffs i met were wonderful and made me felt at home. Relaxed. Absolutely perfect. I will definitely return to the habtoor grand Resort ..Thank you for making my stay truly amazing. Musaed alharthi
"Third stay and even better"
felt i should review this hotel again as i have to say it has become even better. last time i commented that there was no towel station by the beach and low and behold now there is one so great to see they take notice of these reviews. the hotel is great and so convenient but the staff make the experience FANTASTIC...it is great hotel in excellent location with great beach that they have smarten up and improved since my last visit. its a real feel of luxury, a jewel in the dessert and i really enjoyed stayin, i was made to feel not only welcome but very special and all my family were also given the same great service. thanks again to the Habtoor.....Ill be back......
"Great hotel, spot on service - Would recommend"
Stayed here for just under a week and had a great time. Location: Spot on. Stuff in walking distance, 15 minutes from the palm, zero gravity at the bottom of the beach! Service: Gorgeous. Make you feel like you're a celebrity. Nothing is too much. Room: light and very spacious. Beds were very very comfy. Bathroom large with a great shower. Air con perfect. Cleaned every day and they left new water for us every day FOC. Facilities: vast. Large main pool with comfy sunloungers. added bonus of cold flannels brought round which was nice. Good variety of bars for warm up drinks and the underground bar where we ended up all hours pretty much every night! I've already recommended this hotel to a couple of people. Thank you for a lovely stay.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM
Guests should note: Club rooms and Tower rooms are situated in the Tower, Resort rooms in the lower building.