Hallmark Hotel Chester The Queen

63 City Road, Chester, United Kingdom
5.0
Exceptional
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Select your room

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Family Room, 2 Double Beds, Non Smoking

Bathroom Amenities
Digital TV service
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Family Room, 2 Double Beds, Non Smoking
Flexible Rate
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Standard Room, 1 Double Bed, Non Smoking

236 sq ft
Bathroom Amenities
Digital TV service
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Standard Room, 1 Double Bed, Non Smoking
Flexible Rate
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Executive Room, 1 Double Bed, Non Smoking (Shower Only)

Digital TV service
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Executive Room, 1 Double Bed, Non Smoking (Shower Only)
Flexible Rate
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Deluxe Room, 1 King Bed, Non Smoking

Bathrobe
Digital TV service
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Deluxe Room, 1 King Bed, Non Smoking
Flexible Rate
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Suite, 1 King Bed, Non Smoking

516 sq ft
Bathrobe
Designer toiletries
Bathroom Amenities
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Suite, 1 King Bed, Non Smoking
Flexible Rate
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Standard Room, 1 Twin Bed, Non Smoking

301 sq ft
Digital TV service
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Standard Room, 1 Twin Bed, Non Smoking
Flexible Rate
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Executive Room, 2 Twin Beds, Non Smoking (Shower Only)

Digital TV service
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Executive Room, 2 Twin Beds, Non Smoking (Shower Only)
Flexible Rate
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Superior Room, 1 Double Bed, Non Smoking

Digital TV service
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Superior Room, 1 Double Bed, Non Smoking
Flexible Rate
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Standard Room, 2 Twin Beds, Non Smoking

376 sq ft
Digital TV service
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Standard Room, 2 Twin Beds, Non Smoking
Flexible Rate

Location

With a stay at The Queen at Chester Hotel, BW Premier Collection, you'll be centrally located in Chester, within a 5-minute drive of Chester City Walls and Chester Racecourse. This upscale hotel is 3.3 mi (5.3 km) from Chester Zoo and 6.3 mi (10.1 km) from Cheshire Oaks Designer Outlet.

63 City Road, Chester, United Kingdom

Amenities

Reception services

  • 24-hour front desk
  • Express Check-in / Check-out
  • Luggage storage
  • Ticket counter

Business facilities

  • Business centre
  • Fax/photocopying
  • Meeting/Banquet Facilities

House Rules

  • 100% non-smoking hotel

Wellness facilities

  • Massage
  • Fitness centre
  • Beauty salon
  • Non-smoking rooms

Sports & activities

  • Bike rental

Dining

  • Restaurant
  • Breakfast
  • Bar
  • Room service

General services

  • Wi-Fi
  • Honeymoon
  • VIP Facilities
  • Daily newspaper

Parking Facilities

  • Private parking

Cleaning Services

  • Dry cleaning
  • Laundry facilities
  • Ironing service
  • Shoeshine

General amenities

  • Designated smoking area
  • Disabled access
  • Elevator
  • Safety deposit box
  • Terrace

Conditions

Check-in/ Check-out
Check-in 03:00 PMCheck-out 11:00 AM
Credit cards accepted by the hotel
American Express, Visa, MasterCard, Diners Club, Maestro

About this property

Location
United Kingdom>Chester
Number of rooms
218
Hallmark Hotel Chester The Queen

Reviews

  • Prestigia Reviews (2)
  • Tripadvisor Reviews (4626)

4.1 /5This average is based on 4626 reviews

Cleanliness
Sleep quality
Value
Service
Location
E
Emptynester678Bristol, England August 2026

Be careful of the parking process

We just had one night stay in the most basic room, which was okay. It looked as if the walls had recently been painted, but the ceiling had been forgotten. We parked in the Hotel car park and we were...

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N
N5231QSdavidh August 2026

Attention and TLC required

Chester for 50th wedding anniversary, booked The Queen and upgraded to Superior room . The hotel was going from one ownership to another but -- firstly the room was such a disappointment, yes it was s...

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E
E5211XQcatherines August 2026

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️ We had a fantastic stay at The Queen Hotel in Chester. The staff were exceptional and genuinely couldn’t do enough for us, going above and beyond to make sure we were comfortable. We had ...

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T
T8408JIbethanym August 2026

Good value, but cleanliness could be better

My family stayed here at the end of July. The hotel itself is gorgeous and has such a welcoming atmosphere. Every member of staff we spoke to was friendly, kind and really helpful. We stayed in a fam...

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U8379HCdianem August 2026

Lovely stay

Had a lovely stay for my husband 70th birthday, although we had a few issues with our room on arrival it was rectified immediately, the staff are the hotels biggest plus as Caitlin was just amazing, s...

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