Location
Hard Rock Hotel Cancun is ideally situated in Cancun's vibrant Hotel Zone, just 10 km from Cancun International Airport. The hotel's prime location offers easy access to the stunning Playa Delfines beach and the lively La Isla Shopping Village, both popular attractions nearby.
Amenities
Entertainment & Leisure
- Karaoke
- Pool umbrellas
- Boat tours nearby
- Motor boating nearby
- Beach
- Beachfront
- Direct access to private beach
- Beach cabanas (surcharge)
- Beach sun loungers
- Beach towels
- Beach umbrellas
- Swimming pool
- Outdoor swimming pool
- Children's pool
- Pool beds
- Pool sun loungers
- Kid's club
- Children's games
- Children's playground
- Children's programs
- Excursions
- Entertainment staff
- Evening entertainment
- In-house entertainment
- Outdoor entertainment area
- Nightclub/DJ
- Concerts/live shows
- Music library
- Games
- Games Room
- Cinema
- Theatre
Sports & activities
- Volleyball on site
- Basketball on site
- Water sports equipment
- Billiard table
- Golf course
- Table Tennis
- Tennis court
- Waterslide
- Watersports on site
- Yoga
Business facilities
- Meeting rooms
- Business centre
- Conference facilities
- Copying & printing facilities
- Executive floor
- Meeting/Banquet Facilities
Transport Services
- Airport transfer
- Limousine service
- Car hire
- Car with driver
Parking Facilities
- Private parking
- Valet parking
- Free self parking
General services
- Wedding
- Wi-Fi
- Wedding services
- 24 hour security
- Free WiFi
- All Inclusive Options
- Babysitting
- Multilingual staff
- Butler
- Honeymoon
- Security
- Doctor on call
- Exclusive events
- Fire safety compliant
- Free local telephone calls
General amenities
- Gift Shop
- Proposal/romance packages available
- Air conditioning
- Disabled access
- Elevator
- Garden
- Gift shops or newsstand
- Roof terrace
- Safety deposit box
- Summer terrace
- Terrace
Wellness facilities
- Spa
- Spa / Wellness Packages
- Wellness facilities
- Massage
- Beauty & skincare treatments
- Couple's treatment rooms
- Facial treatments
- Hot tub/jacuzzi
- Indoor jacuzzi
- Outdoor jacuzzi
- Sauna
- Steam room
- Spa Lounge / Relaxation Area
- Health & beauty services
- Fitness centre
- Fitness classes
- Beauty salon
- Hairdresser
- Non-smoking rooms
- Locker room
House Rules
- Children welcome
- Small pets allowed
Cleaning Services
- Full service housekeeping
- Dry cleaning
- Laundry valet service
- Ironing service
Reception services
- 24-hour front desk
- Concierge
- Currency exchange
- ATM/cash machine on site
- Early check-in
- Late check-out
- Express Check-in / Check-out
- Luggage storage
- Tour organisation
- Tourist information
Dining
- Restaurant
- Gourmet restaurant
- All-Inclusive meal plan
- Breakfast
- Buffet breakfast
- Kids menu
- Bar
- Pool bar
- Snack Bar
- Swim-up bar
- Lounges & Bars
- Cafe / Bar
- Room service
- 24 hour room service
- Food & Beverage outlets
- Afternoon tea
- Alcoholic beverages
- Vegetarian dishes
- Wine cellar
Room services & amenities
- Stunning views
- Family rooms
- Daily maid service
- Heated guest rooms
- Wakeup service
Conditions
About this property
Reviews
- Prestigia Reviews (15)
- Tripadvisor Reviews (20315)
Fun upbeat vibe in Cancun provided by a Fabulous Staff
We enjoy visiting the all- inclusive Hard Rock Resorts throughout Mexico and Punta Cana. Each has its own vibe. Cancun is upbeat and lively, great for couples or spring breakers. The food at this l...
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Always a fun time
I would of given it a 5/5 but they kept running out of ice cream! The staff were outstanding. Food was good the best being at the Italian resturant. There was alot of entertainment by the pool. Live ...
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Fun Time at the Hard Rock Cancun
Having a great time at the Hard Rock Cancun! All staff have been very friendly. The food was great… the bars had high end alcohol…. Example Grey Goose , Makers Mark to name a few. I am here on a gir...
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Good value for money
I don't understand the bad reviews on here at all. We had four wonderful days and the staff were very kind and always eager to help. We arrived at 2:30 pm and were able to check in right away, and af...
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Review
Good experience nyc ambiance