Location
Hard Rock Hotel Cancun is ideally situated in Cancun's vibrant Hotel Zone, just 10 km from Cancun International Airport. The hotel's prime location offers easy access to the stunning Playa Delfines beach and the lively La Isla Shopping Village, both popular attractions nearby.
Amenities
Reception services
- Concierge
- Tour organisation
- 24-hour front desk
- Currency exchange
- ATM/cash machine on site
- Luggage storage
- Express Check-in / Check-out
General amenities
- Gift Shop
- Elevator
- Air conditioning
- Garden
- Terrace
- Summer terrace
Entertainment & Leisure
- Beach
- In-house entertainment
- Children's playground
- Kid's club
- Outdoor swimming pool
- Beach towels
- Evening entertainment
- Karaoke
Sports & activities
- Golf course
- Tennis court
- Table Tennis
- Billiard table
- Yoga
Business facilities
- Meeting/Banquet Facilities
General services
- Exclusive events
- Wi-Fi
- 24 hour security
- Fire safety compliant
Wellness facilities
- Spa
- Beauty salon
- Fitness centre
- Sauna
- Massage
- Fitness facilities
- Spa / Wellness Packages
- Non-smoking rooms
- Beauty & skincare treatments
Dining
- Gourmet restaurant
- Bar
- Room service
- Restaurant
- Kids menu
- Snack Bar
Parking Facilities
- Public parking
Conditions
About this property
Reviews
- Prestigia Reviews (3)
- Tripadvisor Reviews (20020)
Destination Wedding
Elizabeth, Alejandra and Ana was amazing! Elizabeth was the absolute best wedding coordinator! And the pictures Alejandra took were simply beautiful! 80 people showed up for the wedding and everyone h...
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A tired and decaying hotel.
Staff are sweet. But this is a crowded cattle market of hotel. A sad, decaying hotel. A previously great brand being milked for profit and not matched with any investment We paid $600 a night for t...
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Hard Rock Cancun
This is our second family trip to the Hard Rock Cancun this year. The hotel is always so much fun and we love our beach front view. Our awesome butlers Roberto and Hector always took care of our f...
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Amazing holiday
The hotel is amazing. The food and service was spectacular, especially Rosario molina in Frida restaurant. The pools are lovely. The rooms are clean. Very happy. Will definitely be back. Thank you to...
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Review of cancelation
This is not a review of the hotel but how they behaved after we canceled our booking. We had a booked a room for 3 days for dates October 2025 through Booking.com. We had pains in advance but with t...
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