Select your room
Rock Royalty Level - Deluxe platinum, 1 king bed
484 sq ft
Deluxe Platinum Sky Terrace, one king bed
936 sq ftRock Suite Platinum
484 sq ftDeluxe Swim-up King
495 sq ft
Deluxe Gold king bed PURE allergy-friendly
495 sq ftDeluxe Gold king bed
495 sq ftDeluxe Gold, two double beds
462 sq ftDeluxe Diamond, one king bed
484 sq ftLocation
Hard Rock Hotel Riviera Maya - Heaven is located in front of a cove in Puerto Aventuras, Riviera Maya. The property is conveniently situated just 25 minutes from Playa Del Carmen 30 minutes from Tulúm and 1.5 hours from Cancun.
Amenities
Reception services
- 24-hour front desk
- Reception
- Concierge
- Currency exchange
- ATM/cash machine on site
- Luggage storage
- Ticket counter
- Tour organisation
- Tourist information
General amenities
- Gift Shop
- Air conditioning
- Disabled access
- Elevator
- Garden
- Safety deposit box
- Shops in hotel
Wellness facilities
- Spa
- Wellness facilities
- Massage
- Indoor jacuzzi
- Indoor hydromassage bathtub
- Outdoor hydromassage bathtub
- Sauna
- Fitness centre
- Yoga studio
- Beauty salon
- Non-smoking rooms
General services
- Wedding
- Wi-Fi
- Multilingual staff
- Complimentary tea & coffee
- Honeymoon
- VIP Facilities
- Online access to newspapers and magazines
- Doctor on call
- Exclusive events
Transport Services
- Airport transfer
- Car hire
- Shuttle service
Parking Facilities
- Private parking
Entertainment & Leisure
- Beach
- Beachfront
- Private beach
- Outdoor swimming pool
- Entertainment staff
- In-house entertainment
- Disco
- Nightclub/DJ
Dining
- Gourmet restaurant
- Beach restaurant
- Bar
- Pool bar
- Snack Bar
- Room service
Sports & activities
- Beach volleyball
- Bike rental
- Diving
- Golf course
- Kayaking
- Snorkeling
- Tennis court
- Watersports on site
Cleaning Services
- Ironing service
House Rules
- Adults Only
- Eco-friendly hotel
- Pets not allowed
Business facilities
- Business centre
- Conference facilities
- Meeting/Banquet Facilities
- Overhead projector
Conditions
About this property
Reviews
- Prestigia Reviews (1)
- Tripadvisor Reviews (12316)
Great Vacation
Everything was perfect. The food was great. Service was amazing. Clean rooms and great experience.
Love this place ❤️
We traveled with our family and loved ones this August 2026. Our stay was superb. The presidential suite is amazing with an ocean front view. The room was very spacious with a large common area for ...
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Best butlers
Bernardo and Ignacio, our butlers, were a wonderful addition to our trip! All plans were made seamlessly.Our room was very well kept and clean throughout our entire stay. We felt at home, while still...
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Delisioso
Excellent experience with Emma and Zacarias, gracias!
Great service
Elmer and Joel are great servers, very attentive and knowledgeable of the menu. We appreciate the attention to detail at the table.