HARD ROCK HOTEL TENERIFE

The newly-refurbished Hard Rock Hotel Tenerife now boasts a sleek modern décor throughout, and comprises 624 luxury rooms, 259 suites, and exclusive services. Located by south Adeje’s sunny shores, each of its rooms feature fascinating décor, the latest in technology, exclusive bedding, and free WiFi: sure to make any guests’ stay both unique and memorable.
The hotel includes 6 restaurants and 6 bars for guests to make the most of, including the opportunity to eat excellent braised meats at one of the venues, and to try Japanese aperitifs and other Asian specialities at another. Additional dining options include buffet restaurants, Mediterranean cuisine, and an Italian Cuisine Restaurant named Capolavoro.
With its diverse range of services, the Hard Rock Hotel Tenerife is sure to meet and exceed guests’ expectations. Guests can, for example, work out at the hotel’s Body Rock fitness studio, or benefit from a complete detox at Rock Spa, an oasis of luxury for winding down and recharging one’s batteries. The hotel also boasts three crystalline swimming pools, a saltwater lake, and a splendid Beach Club. The hotel’s Rock Shop is a dream come true for shopaholics, giving visitors a chance to discover some of its legendary items.
The Hard Rock Roxity Kids Club is the most exclusive children’s club in the Canary Islands, and offers the ‘Lullaby’ program for infants aged between 6 months and 3 years, as well as an impressive selection of games, activities, workshops and competitions for 4 to 11 year-olds to take part in. For those aged 11-17, the hotel offers an incredible videogame room, with games consoles, tablets, table football, a pool table, and a giant chess set, amongst other things.
Adventure-seeking guests will love the activities and excursions the hotel has on offer. These include visits to water parks, museums, and local attractions such as national parks. Diving and snorkelling organised by the hotel are great opportunities to discover the island’s vibrant marine world. The hotel organises concerts and events throughout the year, and offers a conference hall with 520 capacity to hire.

Right in the middle of the Atlantic Ocean, along the north-west coast of Africa, lies the truly spectacular volcanic island of Tenerife. The Hard Rock Hotel Tenerife is situated just 14 kilometres from Playa de las Americas and 30 kilometres for Reina Sofia Airport.

Discretionary Service Charge: Compulsory fixed to £ 87.57 (€ 100.00)
Wi-Fi: Free
Small pets allowed: Compulsory fixed to £ 74.43/room/night (€ 85.00/room/night)

Credit cards accepted by the hotel: Visa - MasterCard - American Express
Check-in: 3:00 PM , Check-out: 12:00 PM
When booking more than 3 rooms, different cancellation policies and supplements may apply.
Pets friendly with extra charge, below request.

Please note that the Eden pool is for adult use only.

When booking more than 3 rooms or more than 5 nights, different policies and additional supplements may apply.
Please note that access to music events hosted at the property is restricted to guests aged 18 or older.
Please note the published rates for stays on 31 December include a mandatory fee for the New Year party held that evening.
Half board and All inclusive rates on 31 December include a special dinner.
Due to the current situation of Covid 19, the hotel is implementing a several measures : Cleaning, Disinfection and Protection: - Reinforcing the cleaning and disinfection of hotel spaces - Hands sanitizer dispensers are provided throughout all the different areas - Temperature checks - Masks, gloves, and disposable paper items are mandatory - Medical services expanded Social Distance and Capacity Control: - Safe social distance of both Guests and partners within the entire hotel - Guests will be encouraged to use of reservations for different services. Restaurants and Food & Beverage Safety: - Maximum number of people in bars and restaurants - Dining reservations in advance. - Escorte Guests to their tables -Fully disinfected tableware - individual portions are prioritized. Innovation and Technology: - Implement an ‘ozone and mist disinfection system’ that allows to purify the air. - check-in and check-out online. - promote the use of digital information via the applications, - incorporating allergen-free purified rooms Best Practices and Training: - Inform Guests of all measures. - Provide Employees with the necessary protective equipment and specific training. - Establish a manual of best practices as a mandatory requirement with all our Employees & Associates.
The Hotel will have a new medical assistance insurance so that all guests are protected at all times against any unforeseen event derived from the current health emergency due to Covid-19.This new service complements the new security and welfare protocol that we at Palladium Hotel Group have implemented and endorsed by SGS, a world leader in inspection, verification, analysis and certification, to ensure that our accommodations continue to be safe environments.
Breakfast service is offered at the Sessions Restaurant from 08:00 to 11:00 hours, with prior reservation of a table. As of November 13, our bars and restaurants will be open and available according to current health protocols and government regulations, in addition to hotel occupancy. Rock Royalty Level clients will be able to enjoy breakfast buffet in an exclusive area of our Sessions Restaurant from 08:00 to 11:00 hours and previous reservation, Tea Time from 16:00 to 18:00 hours and Drink Time from 19:00 to 22:00 hours in Rock Royalty Lounge. With an extra charge, a minibar drink package is offered through Room Service. The Beach Club, Munchies and Bar Lago restaurants will be temporarily inoperative. Rock Shop Open five days a week from 18:00 to 21:00. Rock Spa and Body Rock Open five days a week from 10:00 a.m. to 6:00 p.m. Prior reservation is required for the use of the facilities Hard Rock Roxity Kids Club, Teen Spirit and entertainment service, available five days a week from 10:00 to 14:00 and 16:00 to 20:00. The Lullaby Club will be temporarily closed. Hours and services may be changed without notice. We apologize for any inconvenience caused.
According to decree law on extraordinary measures in tourist matters, approved by the Government of the Canary Islands on October 29, 2020, the customer is knowledgeable and accepts that he must freely prove the completion of a diagnostic test within the indicated period of 72 hours prior to his arrival by providing the certificate, either online or on paper, and to prove that he has not tested positive as a COVID-19 transmitter.
Kindly note that the property does not accept Virtual Credit Card Payments including the Apple Pay Payments.